Business Systems Analyst, BSA

Job not on LinkedIn

🕒 October 15

🇨🇦 Canada – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Symbiotic Digital

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 1998

💼 Consulting

🤝 B2B

📣 Marketing

Consulting • B2B • Marketing

Symbiotic Digital is a Canada-based consulting firm (operating under Symbiotic Group branding) that provides bespoke advisory services for SMB growth companies and new ventures. They focus on working "ON" clients' businesses to create business plans and strategy, design and improve business processes, develop repeatable sales processes and digital marketing programs, and build core systems for measuring progress. Services listed include digital consulting, capacity building, Indigenous consulting, strategy, and an educational offering called Symbiotic Academy; offices are in Ontario (Oakville/Mississauga) and Ottawa. The firm emphasizes practical, SMB-focused tools and processes to drive profit, growth, resilience and compliance.

📋 Description

• Lead discovery sessions to understand business outcomes, current-state processes, pain points, and desired future-state capabilities • Use process mapping, user journeys, personas, business rules analysis, use cases, and workflow modeling to uncover complete requirements • Identify gaps, assumptions, dependencies, edge cases, impacts, conflicting stakeholder needs, missing decisions, downstream impacts, and implementation risks • Define user interactions, process impacts, governance considerations, business rules, and success metrics for AI-enabled business solutions • Translate ambiguous business requests into detailed functional and non-functional requirements • Drive requirements to an implementation-ready state with minimal downstream clarification • Ensure requirements are complete, traceable, testable, and aligned to business objectives • Partner with stakeholders to challenge assumptions and uncover unmet or unstated needs • Complete process decomposition exercises as required • Own work from requirements through implementation • Create requirements, user stories, acceptance criteria, and implementation plans • Maintain and prioritize the product backlog • Lead sprint planning, backlog refinement, demonstrations, retrospectives, and releases as appropriate • Maintain RAID logs, dependencies, milestones, and delivery plans • Identify issues early and proactively drive resolution • Provide clear, fact-based status reporting to stakeholders • Utilize Microsoft Azure DevOps (ADO) to support delivery activities • Work directly with senior business, analytics, data, and technology stakeholders • Manage competing priorities and facilitate stakeholder decision-making • Communicate risks, dependencies, trade-offs, and impacts effectively • Work independently with minimal management oversight

🎯 Requirements

• 5+ years of experience in business analysis within a matrixed environment • Strong business analysis experience • Experience participating in or leading requirements gathering exercises • Prior experience with AI-related projects and solutions • Demonstrated ability to manage requirements phase activities and deliverables • Excellent requirements gathering and analytical problem-solving skills • Strong Agile delivery experience, including backlog management, user stories, sprint planning, prioritization, testing, and releases • Proven ability to work effectively with challenging stakeholders and competing priorities • Excellent verbal and written communication skills • Ability to operate effectively within a fast-moving and complex organization • Experience working with enterprise HR functions and stakeholders (preferred) • Strong understanding of HR processes and functions (preferred) • Experience working with global organizations and cross-functional teams (preferred) • Agile, Scrum, or Project Management certification (preferred) • Strong understanding of how AI can solve business problems and create business value (preferred) • Experience supporting AI-focused projects and programs from a requirements and testing perspective (preferred) • Experience leveraging generative AI tools to support requirements and testing activities (preferred)

🏖️ Benefits

• 8-month contract duration

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