System Analyst, Manhattan Active WMS

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🕒 June 27

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Symbotic

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🔧 Hardware

📦 Logistics

🤖 Artificial Intelligence

Hardware • Logistics • Artificial Intelligence

Symbotic is a provider of warehouse automation and supply chain robotics. Symbotic develops integrated robotic hardware, AI-driven orchestration and software, and warehouse-as-a-service solutions to organize and accelerate the movement of goods through distribution centers. The company focuses on flexible, high-throughput robotic systems and software for industries such as grocery, retail, and consumer packaged goods, positioning itself as a B2B supplier that combines physical automation with AI to optimize operations.

📋 Description

• Translate business requirements and operational workflows into Manhattan Active WMS configurations. • Perform master data setup (customer, facility, inventory, locations) and manage environment configuration migrations. • Configure end-to-end warehouse processes from receiving through shipping according to EXOL standards. • Support integrations between the WMS and external systems (ERP, TMS, automation, APIs, EDI) and troubleshoot data flows. • Develop and execute SIT/UAT scenarios, document test results, and manage defect resolutions. • Lead cutover planning, deployment execution, and post-production hypercare/stabilization. • Perform root-cause analysis on system issues and drive production incident resolution. • Identify system opportunities to improve warehouse processes, inventory accuracy, and operational productivity. • Maintain comprehensive functional designs, SOPs, test scripts, and training materials.

🎯 Requirements

• Bachelor’s degree in supply chain, IT, Logistics, or a related field preferred. • Minimum 5 years of hands-on experience configuring, deploying, and supporting Manhattan Active WMS. • Deep understanding of warehouse workflows (Receiving, Putaway, Inventory/Wave Management, Picking, Packing, Shipping, Returns). • Familiarity with APIs, EDI, and enterprise systems; strong troubleshooting and documentation skills. • Ability to work effectively across operational, technical, automation, and customer-facing teams. • Ability to travel up to 25%.

🏖️ Benefits

• Up to 25% travel may be required. • Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.