Senior Account Manager

🕒 September 18

🔔 Pennsylvania – Remote

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⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 17%

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Logo of Synchrony Group, LLC

Synchrony Group, LLC

51 - 200 employees

Founded 2007

💼 Consulting

🎖️ Defense

📣 Marketing

Consulting • Defense • Marketing

Synchrony Group, LLC is an independently owned group of companies specializing in scientific and medical communications as well as marketing communications. They align science and strategy to create meaningful messaging, providing a range of services including strategic communications planning and branded disease state marketing campaigns. Their focus is on integrating scientific depth with strategic planning to transform therapeutic landscapes, while fostering collaboration with industry standards to produce effective results.

📋 Description

• Develop and execute strategies to grow revenue, including client development, retention, organic growth, and annual planning • Ensure existing client revenue goals are achieved • Lead the development, presentation, and selling of high-quality deliverables • Monitor industry and therapeutic area best practices and advances • Partner with Medical to provide best-in-class strategy and support • Participate in client presentations, selling, and defending the agency's point of view • Represent the organization appropriately • Support Account Services leadership in new business efforts • Support development and implementation of new business opportunities • Support creation and submission of RFPs, proposals, and pitch decks • Lead internal cross-functional core teams and clients on strategic and tactical plans, design, and execution of pharmaceutical advertising and marketing initiatives • Manage key constituent relationships with over 2 million dollars of business • Attend client meetings and communicate key learnings and action items • Manage client strategy and objectives alongside internal team and organizational needs • Initiate projects and serve as internal project owner or project champion • Define project strategic objectives and budgets, including briefs and SOWs • Lead kickoff meetings with clients, vendors, and/or key opinion leaders • Review deliverables for project objectives, quality standards, client expectations, and strategic alignment • Monitor and manage activities for timely delivery of products and services • Ensure content, messaging, and design align with product strategy, communications objectives, and client expectations • Resolve conflict, set team priorities, explain client/brand objectives, and define success • Enhance work culture, consensus-building, and internal communications • Manage project budgets, forecasts, expenses, and accruals • Develop client SOWs or project initiation forms independently • Monitor budgets and hours, communicate financial details and scope changes, resolve financial issues with clients, and verify billing milestones with Finance

🎯 Requirements

• Bachelor's degree required • Minimum of 3 years’ experience in advertising and account/client services support in pharmaceutical marketing • History of successful management of more than 1 million dollars of fee/year • Specific industry and/or therapeutic expertise is required • Substantial experience leading print, digital, and video advertising initiatives • Ability to travel as client needs require • Ability to attend and conduct presentations • Ability to commit to extra and/or nontraditional hours as client needs require • Synchrony is not able to provide visa sponsorship for this role

🏖️ Benefits

• Competitive salaries • Generous paid time off • Excellent health insurance • Family leave • 401(k) plan with employer matching

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