Commercial Account Executive - DACH

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July 7

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Talkdesk

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B2B • AI • Healthcare

Talkdesk is an AI-powered customer experience platform designed to revolutionize the way businesses interact with their customers. Tailored for various industries, Talkdesk seamlessly integrates with existing systems to enhance customer service and agent productivity through hyper-personalized, context-aware experiences. With a focus on sectors such as financial services, healthcare, retail, and government, Talkdesk empowers organizations to scale operations, automate routine tasks, and optimize resource allocation, ensuring secure and efficient service delivery across all channels.

1001 - 5000 employees

Founded 2011

🤝 B2B

💰 $230M Series D on 2021-08

📋 Description

• Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process • Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model • Build lasting, meaningful relationships internally with other members of management, team, as well as externally with prospects, customers, and partner community • Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts • Communicate accurate and realistic forecast information to the management team per our process and policy • Communicate market reaction and needs back to the business in a productive manner • Engage proactively in problem-solving across functional areas instead of bringing issues to the factory doorstep. • Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

🎯 Requirements

• Travel required: 50%+ • 2-3 years of new business, direct sales experience, carrying a quota • Prior success selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals • Strong analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, ask questions that uncover hidden issues during discovery, and bring the transaction to closure successfully • Demonstrated track record of successfully planning, developing, and implementing of new business opportunities • Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers • Excellent communication and presentation skills • Extensive negotiation and contract development experience • Comfortable operating in a fast-paced, dynamic startup environment • Bachelor’s Degree preferred

🏖️ Benefits

• Competitive salary and benefits package including health insurance • Opportunities for professional development and career growth