Director of Casino Operations – Strategy

🕒 October 3

🎰 Nevada – Remote

🎰 Nevada – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tangam Systems

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Tangam Systems is a leading provider in the gaming optimization industry, known for its innovative solutions in slot and table games management. The company offers products like SODA (Slot Optimization and Data Analytics) and TYM (Table Games Yield Management) that provide data-driven insights and recommendations to enhance gaming operations. Tangam's technologies aid casinos worldwide in maximizing profitability, boosting productivity, and improving guest experiences by optimizing the performance of gaming floors. With a reputation for delivering significant profit growth and operational efficiency, Tangam continues to be recognized as an innovator in gaming technology.

📋 Description

• Help casino operators implement data-driven management of table game mix, spreads, labor allocation, and pricing on the gaming floor • Improve clients' profitability and operational efficiency through table games yield management • Educate clients on table games revenue management principles and the impact of daily gaming floor decisions • Develop strong relationships with key software stakeholders and gather information about their needs • Communicate product insights to the development team • Collaborate with product management and development teams to create solutions to customer problems • Provide feedback that shapes the product development roadmap and streamlines existing features • Mentor junior analysts, engineers, and other team members • Contribute to the creation, maintenance, and delivery of education programs on table games yield management • Contribute to case studies and articles with the business team • Support business development activities and client presentations • Promote data-driven yield management and Tangam's software through personal networks, LinkedIn, and industry events • Enhance Tangam's reputation as a trusted partner and leader in table games analytics and data-driven decision-making • Advance knowledge of analytics, operations optimization, and data visualization • Share knowledge with the Product Management team

🎯 Requirements

• Table games operations experience • 5+ years of experience in table games operations in a Director or Senior Shift Manager role • In-depth understanding of table games metrics, standard operating procedures, and optimization activities, including budgeting, analyzing win/drop/hold/open hours, labor allocation, game-mix analysis, and daily gaming floor operating decisions • Experience with a medium/large table games operation (80+ table games) • Strong written, oral communication, and presentation skills • Experience preparing reports and presenting to senior management • Comfortable with analysis and presentations • Proficient in Excel and Microsoft Office • Experience with business intelligence tools such as Tableau, SAS, and Cognos is an asset • Degree in Business, Finance, or related discipline is an asset • Willing and able to travel to client sites for approximately 25% of working time • Must have no criminal record • Must be gaming industry licensable

🏖️ Benefits

• Fully remote work arrangement • Inclusive work environment that welcomes diversity • Accessibility support and accommodations during the recruitment process