TD
10,000+ employees
Founded 1855
🏦 Banking
💸 Finance
💰 Grant on 2023-10
Banking • Finance • Insurance
TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.
Contact Center Representative II
🔥 12 hours ago
🇨🇦 Canada – Remote
💵 $45.7k - $61k / year
⏰ Full Time
🟢 Junior
📞 Call Center Representative
🚫👨🎓 No degree required
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TD
10,000+ employees
Founded 1855
🏦 Banking
💸 Finance
💰 Grant on 2023-10
Banking • Finance • Insurance
TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.
📋 Description
• Perform a broad range of customer service transactions • Provide information and/or advice on services, products, and/or solutions • Contribute to the growth of the business by developing and deepening new/existing relationships • Understand customer needs and identify opportunities to promote products and services • Handle customer/partner problems appropriately and promptly • Identify cross-sell opportunities
🎯 Requirements
• High School diploma • Undergraduate degree and/or 1+ years of relevant experience • Developed knowledge and skills in service and advice for a range of products and services • Broad knowledge and understanding of the full product suite, services and processes • Ability to provide exceptional inbound and/or outbound service and/or advice support to customers/partners on moderately complex financial products and services
🏖️ Benefits
• health and well-being benefits • savings and retirement programs • paid time off • banking benefits and discounts • career development • reward and recognition programs
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