Underwriter CL – Associate, P&C

🕒 July 3

🏄 California, Colorado, +2 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🗽 New York – Remote ☕ Washington – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Team Focus Insurance Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

🛡️ Insurance

☁️ SaaS

🤝 B2B

Insurance • SaaS • B2B

Team Focus Insurance Group is a provider of flexible, cloud-based core administration and underwriting platforms designed to help insurance companies manage exposure, improve operating costs, and maximize profitability. Their InFocus Platform supports customer service, policy, billing, claims administration, and more, with a focus on real-time risk management. Team Focus offers tailored solutions and business process outsourcing (BPO) services to insurance companies, managing tasks like agency services, print, mail, and regulatory reporting. With a strong emphasis on technology and service integration, Team Focus Insurance Group caters to insurance startups and managing general agents (MGAs) by enhancing efficiency and providing bespoke software solutions.

📋 Description

• Develop, support and maintain relationships with Insureds and Agents to provide concierge service. • Answers and responds to incoming calls from policyholders and agents inquiring about small to mid-size commercial policy coverage accounts on behalf of our client, the carrier. • Must have Property & Casualty (P&C) experience. • Receive incoming phone calls and tasks regarding a policy document request, billing inquiry or renewal review. • Locate new or renewal policies in the system, review for accuracy and set up for delivery to the policyholder. • Communicate with insureds, agents and underwriters to ensure policy renewals are bound, provide task and billing updates, cancellation review, policy status when necessary. • Set up accounts in system and process FNOS (First Notice Of service) and FNOS Renewal tasks. • Process insured request cancellations and White Glove pre-cancellation communication. • Take ownership. Maintain adequate suspense on outstanding items and follow up in a timely manner until its conclusion. • Please note other duties maybe assigned.

🎯 Requirements

• Associate or bachelor’s degree from a four-year college or university, business degree preferred; or two (2) to four (4) years Agency experience in Personal & Commercial Lines including homeowners and other lines; or equivalent combination of education and experience. • 3-5 years' experience servicing or selling Property & Casualty Insurance Commercial policies. • Previous call center experience a plus. • Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. • Ability to write reports, business correspondence, and procedure manuals. • Ability to effectively present information and respond to questions from groups of managers and clients. • Bilingual (English and Spanish) language skills preferred.

🏖️ Benefits

• Medical, Dental, Vision, Life, Pet • Flexible Spending Account • Competitive Salaries • 401K Match • Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave • Short and Long-Term Disability • Employee Support Programs, Including Mental Health • Tuition Reimbursement • Matching Charitable Gift Program • Lucrative Referral Program • Commuter Benefits • Flexibility: Remote and Hybrid Opportunities Available