Revenue Operations Manager

🕒 July 28

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

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TeleTracking

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1991

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

TeleTracking is a healthcare operations technology company that focuses on integrating advanced AI technology with over 30 years of operational expertise to enhance patient flow and care delivery in hospitals and health systems. Their Operations IQ platform offers data analytics, workflow automation, and real-time decision support to optimize resource utilization and improve healthcare outcomes. With a wide reach across the U. S. and internationally, TeleTracking aims to expand healthcare capacity and streamline operations, ensuring patients are at the center of every decision.

📋 Description

• Design, govern, and continuously improve the end-to-end commercial operating model • Oversee and direct quote and order form preparation for new business and annual renewals • Support pricing, discounting, and deal governance frameworks including approval workflows and commercial standards to balance market competitiveness with profitability and compliance • Lead and own the CenTrak System Maintenance agreement (SMA) program (including annual renewal strategy, pricing, and margin oversight) • Forecast, analysis and manage pipeline and revenue performance partnering with Sales and Finance to provide risk visibility and support forecasting • Lead and manage the Sales Operations Team • Advise and partner with cross-functional leadership (Sales, Finance, Legal, Product, Services, Marketing, and IT) in translating business strategy into operational frameworks • Own and administer sales systems and data governance serving as the product owner for Salesforce and related commercial technologies • Conduct ad hoc executive analysis, audit and compliance support, documentation, enablement and continuous improvement initiatives that enhance overall commercial effectiveness • Performs other related duties as assigned

🎯 Requirements

• Bachelors in IT, Business Administration, or equivalent combination of work and experience • Minimum of 5 years’ experience administering sales operations and CRM • Progressive experience in sales and commercial operations within a B2B technology or enterprise solutions environment preferred • Hands-on experience administering CRM and Sales technologies (e.g. Salesforce and related quoting, reporting, and integration tools) with accountability for data accuracy, process governance, and alignment between sales, finance, contracts, and billing systems • Demonstrated experience supporting executive leadership • Familiarity with enterprise health system purchasing structures and multi-stakeholder buying committees (clinical, IT, finance, operations) • Experience managing sales processes with long enterprise sales cycles (9-18 month typical in healthcare) • Exposure to healthcare contracting dynamics such as multi-year agreements, pilots, and enterprise rollouts.

🏖️ Benefits

• Employee Medical/dental/vision premiums paid 100% - family members without coverage Medical 100% - small cost for dependents on dental and vision, which start from day one! • Life and AD&D • Flexible Spending Accounts: Medical, Dependent Care, and Transportation • 401 (k) Retirement Savings • Tuition Reimbursement • Military Paid Leave (up to 6 months of base salary while on military leave) • Paid Time Off • Paid parental leave