Client Account Director

🕒 June 22

🌲 North Carolina, Ohio, +2 more states – Remote

🌲 North Carolina – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote

💵 $165k - $225k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 28%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TELUS Digital

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

TELUS Digital is an award-winning digital consultancy that combines human-centered design, software engineering, data science and generative AI to create AI‑fueled digital experiences and platforms for global brands. The company provides services in experience strategy, UX research and design, engineering and architecture, data science and engineering, digital marketing, and product/project delivery, and operates Fuel iX™, an enterprise-focused generative AI engine to help businesses move AI initiatives into production. TELUS Digital emphasizes a collaborative culture, global hiring, and accessibility in its hiring practices.

📋 Description

• Own the Amazon client account commercially and strategically, driving retention, expansion, and net-new workstream growth across Amazon AI and ML business units • Build and maintain relationships with AI, data science, product, and operations leaders across Alexa, AWS AI Services, Amazon AGI, and related organizations • Lead executive business reviews and strategic planning sessions aligned with Amazon's AI roadmap and data needs • Map the Amazon organization to identify whitespace, emerging priorities, and expansion opportunities • Advocate internally for Amazon, surfacing insights that shape delivery execution, tooling priorities, and research investments • Develop expertise across Data for Generative AI, Data Collection, Data Annotation, Data Validation, and Off-the-Shelf Datasets capabilities • Guide Amazon stakeholders in designing scalable data programs for model training, fine-tuning, and evaluation • Partner with Solutions Architecture and Delivery teams on customized technical proposals for large-scale data pipelines • Monitor AI training-data trends, labeling methodologies, quality frameworks, and responsible-AI regulations • Maintain Salesforce pipeline hygiene, forecast accuracy, and account health reporting • Manage renewals, expansions, and new statement-of-work negotiations with Amazon stakeholders • Collaborate with Delivery, Solutions Architecture, Finance, and Legal on client experiences and agreements

🎯 Requirements

• 7+ years of enterprise account management or strategic sales experience • Strong preference for experience working directly with Amazon or other large-scale technology companies • 2+ years of experience in Data Collection, Annotation, and/or Validation services or adjacent AI/ML data services • Deep familiarity with data workflows and quality frameworks across text, image, video, audio, and sensor modalities • Strong understanding of how training data supports AI model development and evaluation • Comfort discussing generative AI, agentic AI pipelines, and responsible AI principles with technical and business audiences • Demonstrated success growing complex, multi-stakeholder enterprise accounts with long sales cycles and large contract values • Exceptional executive presence and communication skills, including Director- and VP-level engagement • Proficiency with Salesforce and enterprise account management methodologies • Consultative, client-first, curious, and solutions-oriented approach

🏖️ Benefits

• Bonus offered • Remote work within the US • Option to be based at one of the company's major US office locations • Equal opportunity and commitment to a diverse and inclusive workplace