Technical Client Engagement Director

Job not on LinkedIn

🕒 May 28

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 CA$132k - CA$165k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 41%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TELUS Digital

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

TELUS Digital is an award-winning digital consultancy that combines human-centered design, software engineering, data science and generative AI to create AI‑fueled digital experiences and platforms for global brands. The company provides services in experience strategy, UX research and design, engineering and architecture, data science and engineering, digital marketing, and product/project delivery, and operates Fuel iX™, an enterprise-focused generative AI engine to help businesses move AI initiatives into production. TELUS Digital emphasizes a collaborative culture, global hiring, and accessibility in its hiring practices.

📋 Description

• Lead digital strategy for a Telecom client of TELUS Digital • Co-deliver bold digital strategies with executive stakeholders • Turn strategies into market-ready products • Position TELUS Digital as the go-to partner across the customer ecosystem • Deepen executive partnerships • Deploy world-class teams on high-stakes initiatives • Translate innovative ideas into revenue through rapid pilots with Practice Leaders • Mine delivered work into external market offerings with vertical leads and practice leaders • Partner with Practice area and business development leaders to build long-term trusted-advisor relationships within the TELUS ecosystem • Determine strategic priorities that enable customers to transform their business • Drive teams to provide perspectives, breakthrough ideas, and new paradigms to grow accounts • Initiate, influence, and drive organizational changes and business transformation • Bring industry best practices across engineering, emerging technologies, and user experience • Lead and set account strategy • Own proposal development and articulate staffing needs across serviced accounts • Manage procurement relationships to create efficiencies and streamline processes • Develop and manage strong, lasting relationships with TELUS • Build stakeholder relationships to influence decisions and drive beneficial business outcomes • Track revenue, oversee delivery with delivery leads, and identify win/win commercial constructs • Advise key client stakeholders and industry leaders • Identify new market opportunities and determine enabling priorities and solutions • Identify technological changes that can add value to revenue, clients, or efficiency • Provide cross-functional people management, career coaching, and guidance • Provide real-time feedback, coaching, and mentoring • Build high-performing teams by integrating diverse skills and personalities around a shared purpose

🎯 Requirements

• 5+ years shaping strategy and leading high-performing teams in a top-tier management consultancy, owning a client relationship • End-to-end digital-transformation expertise, from technology advisory and complex program delivery to productization and go-to-market execution • Experience with multi-year engagements involving Fortune-500 clients or leading tech innovators • Deep knowledge of enterprise software engineering and enterprise platforms • Comfortable discussing modern architectures, cloud-native services, and scalability patterns with technical leaders • Track record of advising executives, navigating enterprise governance, and translating vision into measurable KPIs and investment cases • Hands-on experience deploying agile and scaled-agile methods • Experience managing global talent pools and hitting margin targets • Deep fluency in service-design thinking, omnichannel journeys, and data-driven personalization techniques • Experience steering large-scale organizational change while safeguarding quality, security, and compliance • Clear, influential communication skills • Bachelor’s degree required; MBA, Master’s in Computer Science (MSC or MSCS), or equivalent graduate degree strongly preferred

🏖️ Benefits

• Offers Equity • Offers Bonus • 25% Performance Bonus • Remote work option • Equal opportunity and inclusive workplace