Case Manager, Bilingual – Wellbeing Assessment

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TELUS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

📡 Telecommunications

⚕️ Healthcare Insurance

🔐 Security

💰 $500M Post-IPO Debt on 2023-03

Telecommunications • Healthcare Insurance • Security

TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.

📋 Description

• Conduct in-depth, empathetic interviews with working professionals and senior executives to assess their mental wellbeing • Document detailed notes based on the interviews • Combine questionnaire responses with interview findings to produce a comprehensive, integrated wellbeing assessment • Produce summary reports with personalized recommendations informed by integrated data and clinical best practices • Collaborate closely with our team lead and our clinical psychologist

🎯 Requirements

• Bachelor’s or Master’s degree in psychology, social work, or a related mental health field • Experience working with clients in a mental health, wellness, or counseling setting • Ability to conduct thorough, empathetic interviews to assess mental wellbeing • Proficiency in analyzing questionnaire data and integrating results into interview outcomes • Excellent writing skills for documenting interviews and preparing comprehensive summary reports • Strong oral and written communication skills in both French and English • Demonstrated ability to manage multiple clients and caseloads effectively while maintaining strict confidentiality and professional boundaries

🏖️ Benefits

• Comprehensive total compensation package with competitive salary and bonus structures • Minimum of three weeks’ vacation • Flexible benefits plan to meet the needs of you and your family • Retirement plan and employee share ownership program with generous employer contributions • Option to work on-site, virtually, or in a hybrid model, depending on role requirements • Opportunities to give back to the communities where we work, live, and serve • Career advancement, learning, and development opportunities