Patient Account Manager

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🕒 June 17

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Tenet Healthcare

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

👥 B2C

💰 $2G Post IPO debt on 2022-07

Healthcare • B2C

Tenet Healthcare is a for-profit healthcare services company that owns and/or operates hospitals and hospital programs through subsidiaries and affiliates across the United States. The company's website and materials describe acute-care hospitals, emergency centers, specialty services (including cancer centers and advanced cardiac imaging), medical office buildings, physician careers and community health networks; Tenet emphasizes compliance, community service, and clinical innovation.

📋 Description

• Responsible for managing patient account staff in processing accounts and working with designated payors to ensure proper reimbursement. • Ensures compliance with state and federal laws and regulations. • Maintains a thorough understanding of health insurance and government programs, where necessary. • Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution. • Monitors collection processes to determine cash flow improvement opportunities. • Manages the aging of accounts receivable by trending and analyzing the A/R, and through communication with the payors. • Works with A/R supervisors to identify department training needs for system education, industry updates and changes in collection processes and protocols. • Works with A/R Supervisors and staff to ensure that employee productivity and quality meets standards. • Manages desk assignments to meet employee productivity and collection efforts across all client facilities.

🎯 Requirements

• 4 year college degree in Healthcare Administration, Business or related area or equivalent experience. MBA/CPA preferred • 5 – 10 years experience in Healthcare Administration or Business Office • 2 – 3 years supervisory experience • Advanced knowledge of healthcare A/R • Excellent working knowledge of Patient Financial Services operations with specific focus on Inpatient and Outpatient Managed Care and Commercial payors (i.e., Medicare regulations and compliance; HIPAA) • Proficient in Microsoft Office (Word and Excel) • Advanced writing skills • Ability to provide advanced customer service • Ability to plan and implement process improvements • Ability to train and coach staff • Ability to multi-task • Strong leadership and organizational skills • Proficient in building a strong team to meet performance goals • Very good written and verbal communication skills • Strong interpersonal skills • Strong technical skills, including PC and MS Office Suite knowledge. • Confirmation of all required vaccinations and screenings prior to the start of employment, including COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

🏖️ Benefits

• Medical, dental, vision, disability, life, and business travel insurance • Management time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked. • 401k with up to 6% employer match • 10 paid holidays per year • Health savings accounts, healthcare & dependent flexible spending accounts • Employee Assistance program, Employee discount program • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. • For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.