Senior ServiceNow Implementation Specialist

🕒 September 3

🇺🇸 United States – Remote

💵 $102k - $187k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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LMI

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1961

📦 Logistics

🏥 Healthcare

🎖️ Defense

Logistics • Healthcare • Defense

LMI is a forward-thinking company that focuses on reimagining the path from insight to outcome through innovative solutions in various sectors, including applied AI and digital health. They provide advanced analytics, engineering support, and performance optimization across defense, health, and civilian markets, with a strong commitment to enhancing mission effectiveness for government clients. With a focus on collaboration and research, LMI aims to drive positive change through its diverse capabilities and partnerships.

📋 Description

• Deliver the full implementation life cycle for deploying ServiceNow modules into complex client environments • Work with Agile teams and methodologies in a virtual environment • Develop an understanding of customers’ ServiceNow business needs • Coordinate with client stakeholders to understand mission needs and implement requirements in ServiceNow • Provide technical expertise on technical questions related to assigned ServiceNow implementations • Deliver in-progress and final capability demonstrations to client stakeholders • Implement ServiceNow modules for multiple customers • Implement configurations and customizations for multiple customers • Create and manage workspaces, business rules, UI actions, workflows, reports, dashboards, and user portals

🎯 Requirements

• Undergraduate degree required; degree in engineering, finance, economics, operations research, mathematics, or a related discipline preferred • Ten (10) or more years’ work experience • Five (5) or more years’ experience administering, configuring, or implementing the ServiceNow platform or applications • Demonstrated experience implementing and deploying ServiceNow modules using Agile DevSecOps techniques in a client environment • Demonstrated experience with ServiceNow platform capabilities in a client environment • Demonstrated experience with ServiceNow Business Rules and scripting aspects of the ServiceNow Platform • Experience implementing ServiceNow within a Human Centered Design framework preferred • Demonstrated experience configuring and customizing ServiceNow Service Portal pages and widgets preferred • Demonstrated experience configuring and customizing ServiceNow Workspaces preferred • Demonstrated experience implementing ServiceNow in Customer Service Management (CSM) and one additional module: Strategic Portfolio Management (SPM), Human Resources Service Delivery (HRSD), or Integrated Risk Management preferred • Demonstrated experience implementing ServiceNow modules for clients in the US Federal Government preferred • ServiceNow Certified System Administrator certification preferred • ServiceNow Certified Implementation Specialist - CSM certification preferred

🏖️ Benefits

• Equal employment opportunities • Some travel may be required within CONUS only