Business Systems Analyst

🕒 September 17

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Hanover Insurance Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1852

🛡️ Insurance

🤝 B2B

👥 B2C

💰 $500M Post-IPO Debt - The Hanover Insurance Group on 2025-08

Insurance • B2B • B2C

The Hanover Insurance Group is a U. S. -based insurance company that provides personal and commercial insurance products and services. Hanover offers individual lines such as home, auto, motorcycle, umbrella, condominium, renters, and specialty coverages (collector cars, watercraft, valuable items), as well as comprehensive business products including business owner’s policies, commercial auto, workers' compensation, management liability, cyber, professional liability, property, surety, and industry-specific coverages for construction, healthcare, life sciences, retail, and more. The company supports customers and agents with claims services, policy management tools, educational resources, risk solutions, and an agent/broker distribution network. Hanover emphasizes customer service, preparedness resources, corporate responsibility, and agent support.

📋 Description

• Design, enhance, and support business systems that drive organizational objectives and business outcomes • Serve as the primary point of contact for system functionality • Partner with business and technology teams to support, enhance, and optimize financial systems • Gather and document business and technical requirements • Analyze processes and deliver solutions that improve operational efficiency and support strategic objectives • Serve as a liaison between stakeholders, IT teams, and vendors • Ensure technology solutions align with business needs and enterprise standards • Lead financial initiatives • Support solution design, testing, and deployment activities • Provide guidance to team members and drive continuous improvement

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business, Finance, or a related field • 5–8 years of experience as a Business Systems Analyst supporting complex business and technology initiatives • Ability to gather, analyze, and document business and technical requirements • Experience collaborating with cross-functional teams and delivering solutions that drive operational effectiveness • Strong analytical, problem-solving, communication, and stakeholder management skills • Experience in data management, data analysis, data integration, and database technologies • Experience supporting corporate financial systems and related business processes preferred • Strong financial acumen and understanding of financial planning, forecasting, reporting, and analytics • Ability to identify process improvement opportunities, influence stakeholders, mentor team members, and translate business needs into scalable technology solutions • Expertise in Finance, business process analysis, data governance, and systems implementation • Experience with Essbase, SmartView, Oracle Cloud Products (Hyperion), VBA, and SQL preferred • Technical development skills in SQL, Essbase Calculation Scripts, Microsoft Access, and Visual Basic

🏖️ Benefits

• Hybrid or remote work eligibility • Full-time exempt role