Operations & Service Coordinator

Job not on LinkedIn

🕒 July 31

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 29%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

The Hello Team

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🏥 Healthcare

🛡️ Insurance

📦 Logistics

Healthcare • Insurance • Logistics

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

📋 Description

• Assist in managing daily company operations and workflow • Coordinate communication between customers, technicians, suppliers, and office staff • Improve operational processes and efficiency • Answer customer calls and gather service request details • Schedule service appointments • Provide customers with job status updates • Manage technician schedules and daily assignments • Support technicians with job-related issues • Ensure technicians have the necessary information and materials • Order materials and parts • Coordinate with suppliers • Assist with warranty-related parts and claims • Create and process invoices • Monitor completed jobs • Maintain accurate records in company systems • Perform billing and collections after the invoicing stage • Perform other duties related to the position as assigned

🎯 Requirements

• Proficient level of English (written and spoken) • Excellent communication and problem-solving skills • Previous operations or administrative management experience preferred • Previous experience in a Team Lead, or other leadership role preferred • Ability to manage multiple responsibilities independently • HVAC industry experience is a plus but not required • Strong sense of ownership, accountability, and problem-solving • Excellent organizational skills with the ability to manage people, schedules, and daily operations • Eagerness to grow into a key leadership role within the company • Strong attention to detail and ability to manage multiple tasks in a fast-paced environment • Strong problem-solving skills with the ability to work independently • Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management) • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet

🏖️ Benefits

• 100% remote work • Full-time position with 40 hours weekly • Long-term opportunity • Great work environment with potential for growth