Alumni Relationship Manager

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🕒 May 19

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The Disruptors Den

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🤝 B2B

🌍 Social Impact

B2B • Startup • Social Impact

The Disruptors Den is an organization that focuses on innovation and entrepreneurship, providing a platform for startups and new ideas to thrive. It serves as a community for disruptors and visionaries seeking to challenge the status quo and drive change in their respective industries. The goal of The Disruptors Den is to connect like-minded individuals and foster an environment conducive to growth and collaboration.

📋 Description

• Serve as the main point of contact for alumni in your assigned region, providing personalised guidance and support. • Conduct one-on-one calls and group sessions to assess alumni needs, track career progress, and identify opportunities for growth or re-enrolment. • Capture insights and feedback from alumni interactions to inform product, data, and program teams. • Collaborate closely with Community Managers, General Managers, and the central Relationship Management team to ensure a consistent alumni experience. • Manage CRM records diligently, ensuring data accuracy on alumni profiles, call outcomes, and employment updates. • Support job-readiness, re-enrolment, and community activation initiatives within your assigned city or region. • Act as an ambassador for the ALX brand — demonstrating empathy, professionalism, and a deep understanding of our mission to empower young African talent. • Communicate effectively in both English and French to engage alumni, employers, and institutional partners across linguistic regions.

🎯 Requirements

• Bachelor’s degree or equivalent experience in community engagement, communications, education, or a related field. • Fluency in English and French (written and spoken) is mandatory. • Excellent communication and interpersonal skills, with the ability to engage diverse audiences. • Strong organisational and time-management skills; able to handle multiple priorities effectively. • Experience using CRMs (preferably HubSpot) and digital communication tools (WhatsApp, Slack, Zoom, etc.). • Demonstrated ability to gather insights, identify trends, and translate qualitative feedback into actionable recommendations. • Passionate about education, employability, and community development in Africa.

🏖️ Benefits

• Professional development • Access to quality learning • Dedicated network of expert instructors