Senior Account Manager

Job not on LinkedIn

🕒 September 2

🌐 United Kingdom, United States, +4 more countries – Remote

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⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 36%

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Logo of The Growth Partner

The Growth Partner

11 - 50 employees

Founded 2022

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

The Growth Partner is a company dedicated to helping entrepreneurs successfully build and scale AI-powered businesses. They provide a proven system that simplifies the process of launching and growing AI ventures, offering one-on-one collaboration and guidance to over 1,200 clients. Through their strategies, clients have reported significant revenues, averaging $18,105 per month, as the company focuses on streamlining business operations with AI technologies to improve efficiency and profitability.

📋 Description

• Own a portfolio of active clients across onboarding, growth, scale, and at-risk stages • Run growth workshops, intro calls, regular check-ins, and quick syncs • Manage client expectations and reset them when needed without overpromising • Diagnose whether client performance issues stem from the offer, funnel, sales process, execution, or upstream factors • Understand funnel and campaign mechanics, including Meta ads, cold email, B2B book-a-call, and DFY websites • Confirm delivery matches client contracts and guarantees and flag mismatches • Read client contracts and explain payment flows accurately • Identify early escalation signals and act through structured escalations • De-escalate frustrated clients and determine retention or cancellation paths • Audit inherited accounts for status, contract, delivery stage, and risk level • Identify and position appropriate upsell opportunities • Log every client interaction, decision, and next step in Athena and Slack • Collaborate with customer success, delivery, and onboarding teams • Help clients progress toward milestones and commercial results

🎯 Requirements

• 4+ years in a client-facing account management, CSM, or business consulting role with direct responsibility for client outcomes • Experience consulting business owners on starting, growing, or scaling a business • Understanding of B2B lead generation mechanics, including Meta ads, cold email campaigns, and funnels • Ability to diagnose conversion problems and discuss them with clients • Comfort navigating client money conversations, reading specific contracts, understanding payment flows, and providing accurate answers under pressure • Ability to manage difficult client conversations with composure • Solution-oriented approach to problems • Confidence on camera and on calls • Experience in a startup, agency, or fast-moving environment • Comfort with AI tools and willingness to find and test tools independently • Ability to manage time, portfolio, and follow-ups independently

🏖️ Benefits

• Direct access to founders from day one • Strong growth path, with strong performers promoted from month three • Exposure to AI-led systems and tools • Base plus performance bonus plus upsell commission • Autonomy and ownership over portfolio, time, and client relationships • No micromanagement or hand-holding • High-performance, remote-first team environment

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