SVP, Operations and Transformation

🕒 August 28

🚗 Michigan – Remote

🚗 Michigan – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Theoria Medical

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Theoria Medical is a leader in tech-enabled, value-based primary care, revolutionizing healthcare for senior living communities nationwide. The company employs a fully integrated model of care, combining primary care services with the latest technological advancements to offer a holistic and impactful healthcare experience for seniors. Their innovative offerings include remote patient monitoring, medical directorship, on-site medical staff, telemedicine, and workflow optimizations, all anchored by pioneering technologies like ChartEasy, ChatEasy, and ProphEasy. Theoria Medical is committed to enhancing patient outcomes through digital innovation and serves patients in skilled nursing, assisted living, and independent living settings across the United States.

📋 Description

• Design, staff, and scale a Central Operations function for multi-state provider support, credentialing, and scheduling • Centralize and automate medical records retrieval, auditing, and processing • Build and manage laboratory ordering and results-routing pipelines • Architect centralized inbound and outbound referral management infrastructure • Design operational frameworks for Fee-For-Service volume and Value-Based Care risk models • Evaluate, procure, and implement workflow automation tools • Standardize and execute onboarding and integration playbooks for partner facilities • Integrate Central Operations with facility-specific workflows and systems such as PointClickCare and MatrixCare • Establish implementation timelines and joint operational steering committees with facility leadership • Lead training, adoption, and cultural change management for facility staff • Optimize clinician schedules, travel times, and patient-facing hours • Partner with product teams to streamline the ChartEasy proprietary EHR • Automate administrative task routing, including documentation, lab tracking, and prior authorizations • Develop tools embedding Value-Based Care requirements into clinical workflows • Design systems to identify at-risk patients and reduce hospital readmissions • Ensure data exchange between Central Operations, RPM platforms, and facility partners • Manage and optimize the daytime telemedicine team and cross-footprint coverage • Coordinate telemedicine resources for LEAD facility launches • Create executive productivity scorecards covering utilization, billing velocity, lab turnaround, referral conversion, and value-based outcomes • Use analytics to identify underperforming workflows and drive process interventions

🎯 Requirements

• 10+ years of operational leadership, explicitly building or scaling a Centralized Operations/MSO hub within a fast-growing healthcare organization • Proven track record directly managing and scaling high-volume Medical Records (HIM), Lab routing systems, and Referral coordination departments • Deep, hands-on experience balancing Fee-For-Service operational metrics with Value-Based Care workflows • Proven success leading complex, multi-site operational rollouts with external healthcare enterprise/facility partners • Proven track record of deploying technologies and tools that measurably increase clinical team capacity and decrease administrative burden • Deep familiarity with the post-acute care ecosystem, including skilled nursing facilities (SNFs), assisted living, and senior care networks • Experience overseeing telemedicine operations or clinical coverage logistics • Bachelor's degree required • Advanced financial modeling, risk-assessment frameworks, contract negotiation expertise, and proficiency with healthcare analytics platforms • Advanced Excel/PowerPoint skills required • MBA, MHA, or equivalent advanced degree highly preferred • Claude co-work experience preferred

🏖️ Benefits

• Performance-based bonus eligibility • Reasonable accommodations for qualified employees