Field Service Engineer II – Bulk Elemental Analysis

🔥 15 minutes ago

🇨🇦 Canada – Remote

💵 $62.1k - $93.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

Biotechnology • Pharmaceuticals • Healthcare

Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.

📋 Description

• Install, repair, maintain, qualify, and validate OES, XRF, and XRD systems at customer sites • Troubleshoot equipment issues, identify root causes, and recommend corrective actions • Perform preventative maintenance to support instrument reliability and minimize downtime • Manage service calls, parts inventory, and service documentation through customer management systems • Serve as a technical connection between customers and Thermo Fisher teams, including Technical Support, Sales, and Engineering • Provide equipment operation and safety training to customers and colleagues • Support analytical instrumentation used across mining, metals, cement, batteries, food, chemicals, and other critical production environments

🎯 Requirements

• High school diploma with 4+ years of hands-on experience in field service, technical support, analytical instrumentation, or a related technical environment; or Bachelor’s degree in Science, Engineering, or a related field • Experience with optical emission spectroscopy (OES), x-ray fluorescence (XRF), or x-ray diffraction (XRD) instrumentation is a strong plus • Strong technical troubleshooting and problem-solving skills • Experience supporting scientific, analytical, or other complex technical equipment • Strong customer service and communication skills • Ability to work independently with minimal supervision • Ability to prioritize multiple service requests and maintain clear documentation • Comfortable working at customer locations and managing a travel-intensive territory • Travel up to 70–75% within Ontario and other areas as needed • Valid driver’s license and safe driving record • Ability to safely lift 50 lbs. with assistance and regularly lift/carry 25–30 lbs. • Ability to perform physical activities including standing, walking, kneeling, crouching, reaching, pushing, pulling, and repetitive motions • Comfortable working in varied customer-site environments • Able to lift 40 lbs. without assistance • Adherence to all Good Manufacturing Practices (GMP) Safety Standards • Some degree of PPE required • Will work with hazardous/toxic materials

🏖️ Benefits

• Annual incentive plan • Healthcare benefits • Opportunities for career growth within a global organization

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