
1001 - 5000 employees
Founded 2018
💼 Consulting
👥 B2C
☁️ SaaS
Consulting • B2C • SaaS
The Sydney Call Centre is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada. Specializing in both B2B and B2C call center services, the company offers a range of solutions including lead generation, inbound customer care, and outbound sales. With a focus on utilizing advanced technology and digital platforms, The Sydney Call Centre aims to enhance the customer experience and drive growth for its clients.
🔥 0 minutes ago
🇨🇦 Canada – Remote
⏰ Full Time
🟢 Junior
📞 Call Center Representative
🚫👨🎓 No degree required
👻 Ghost score 12%
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1001 - 5000 employees
Founded 2018
💼 Consulting
👥 B2C
☁️ SaaS
Consulting • B2C • SaaS
The Sydney Call Centre is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada. Specializing in both B2B and B2C call center services, the company offers a range of solutions including lead generation, inbound customer care, and outbound sales. With a focus on utilizing advanced technology and digital platforms, The Sydney Call Centre aims to enhance the customer experience and drive growth for its clients.
• Conduct outbound and/or inbound calls to promote products and services • Identify customer needs and recommend suitable solutions • Close sales and meet or exceed performance targets • Maintain accurate records of customer interactions and transactions • Provide excellent customer service throughout the sales process • Work from home as part of a virtual sales team • Use a computer, telephone headset, and other office equipment while sitting or standing for long periods • Occasionally move about the office, reach, raise or lower objects, and move or exert force up to 40 pounds
• Must be 18 years or older • High school diploma or equivalent required • Previous sales or call center experience preferred • Strong communication, negotiation, and interpersonal skills • Self-motivated and goal oriented • Ability to work independently in a remote setting • Reliable internet connection and a quiet workspace • Must be authorized to work in the country where the job is based • Must be willing to submit to a Level II background and/or security investigation with a fingerprint • Must be willing to submit to drug screening; does not apply in Canada • Must complete a full application including screening questions and a brief pre-employment test
• Paid time off and paid holidays • Supplemental health coverage through Blue Cross for full-time employees • Life insurance options • Accident and critical illness insurance • Internal promotion and career advancement opportunities • Paid training • Team-oriented work environment • Casual dress code
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