Product Manager, Pro Fulfillment

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Thumbtack

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏪 Marketplace

☁️ SaaS

💰 $75M Debt Financing - Thumbtack on 2024-07

Marketplace • SaaS

Thumbtack is an online marketplace that connects homeowners with local service professionals for home maintenance, repairs, remodeling, and other home projects. The platform lets customers describe projects in their own words, browse local pros across many trades (e. g. , cleaners, handymen, plumbers, electricians, painters, HVAC, contractors, landscapers), view reviews and cost estimates, message pros without sharing contact details until messaging, and offers a guarantee up to $2,500 if a job isn't done as agreed. Thumbtack provides consumer-facing apps and a separate pro-focused experience with resources, community, and tools for professionals to manage leads and reviews. It covers every county in the U. S. and emphasizes project guides, cost guides, and home maintenance plans.

📋 Description

• Transform a vague, ambitious idea into a compelling business and product case, secure resources, and lead execution with clear success criteria. • Champion deep learnings and insights as a core metric, valuing them alongside traditional metrics to fuel smarter, more innovative product decisions. • Drive a high-impact initiative from seed to scale, ensuring sustained focus by thoughtfully sunsetting or culling initiatives that do not meet success criteria.

🎯 Requirements

• A proven track record of launching impactful consumer mobile or web products that users love. • Exceptional user-centric thinking with strong user experience and product sense, allowing you to empathize with users and craft excellent experiences. • Excellent analytical thinking and problem-solving skills combined with strong business acumen. • Outstanding teamwork and collaboration skills, capable of considering multiple perspectives and driving cross-functional alignment. • Excellent written and verbal communication skills, with a talent for articulating complex customer problems precisely. • Comfort with and strong discerning judgment of AI

🏖️ Benefits

• Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discrim...