Thumbtack
1001 - 5000 employees
👥 B2C
🏪 Marketplace
B2C • Marketplace • Home Services
Thumbtack is a platform that connects people with local professionals offering various services such as home improvement, repair, and cleaning. Users can search for specific services like house cleaning, handyman work, electrical and wiring repair, and more, getting access to trusted professionals with reviews and cost estimates. The platform is designed to make finding, hiring, and working with professionals simple and efficient, with the convenience of managing everything from one app. It serves millions of people across the U. S. , providing a wide range of services including landscaping, event planning, and more.
Director, Sales Operations
Job not on LinkedIn
🔥 28 minutes ago
🌐 Canada, Philippines, +1 more countries – Remote
💵 $183.6k - $237.6k / year
⏰ Full Time
🔴 Lead
📊 Sales Operations
👻 Ghost score 0%
Where this job comes from
Posted on Thumbtack's careers page, not through a job board
First seen by Remote Rocketship 28 minutes ago
Thumbtack
1001 - 5000 employees
👥 B2C
🏪 Marketplace
B2C • Marketplace • Home Services
Thumbtack is a platform that connects people with local professionals offering various services such as home improvement, repair, and cleaning. Users can search for specific services like house cleaning, handyman work, electrical and wiring repair, and more, getting access to trusted professionals with reviews and cost estimates. The platform is designed to make finding, hiring, and working with professionals simple and efficient, with the convenience of managing everything from one app. It serves millions of people across the U. S. , providing a wide range of services including landscaping, event planning, and more.
📋 Description
• Drive Thumbtack's sales strategy to grow revenue, partnering with Sales leadership to set priorities and execute shared goals • Build and test new approaches to outbound acquisition and existing account expansion, then scale what works • Analyze data and work with sales representatives and local service professionals to identify opportunities to maximize sales and professional lifetime value • Turn findings into changes that improve conversion and account growth • Use AI to improve prospecting, selling, and account management workflows, measuring adoption and effects on revenue or productivity • Align priorities and ownership with Product, Marketing, Data Science, and sales technology partners • Resolve dependencies that delay execution • Maintain core sales operations, including lead routing, account management workflows, and sales tools • Develop managers and provide clear ownership • Make hiring and performance decisions to strengthen the team's ability to deliver • Lead analysts and managers across North America and the Philippines
🎯 Requirements
• Experience developing and executing sales or commercial strategy, with clear evidence of revenue growth • High-volume sales to small businesses is especially relevant • Management consulting experience is a plus • Analytical depth to investigate problems, question metric definitions, check underlying data, and test diagnoses • Experience building a new sales motion, team, or operating capability from an unclear starting point, driving adoption and demonstrating impact • Experience leading managers and developing people • Ability to set clear expectations, give direct feedback, and make difficult decisions • Clear communication and sound judgment with partners • Ability to challenge senior stakeholders' assumptions with data and evidence and drive impact with speed • Curiosity and urgency; ability to learn unfamiliar areas quickly, try different approaches, make decisions with imperfect information, and adjust based on learning
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