Instructional Design Specialist

🕒 October 5

🌐 United States, Canada, +1 more countries – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote 🇵🇭 Philippines – Remote

💵 $91.8k - $118.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Thumbtack

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

👥 B2C

🏪 Marketplace

B2C • Marketplace • Home Services

Thumbtack is a platform that connects people with local professionals offering various services such as home improvement, repair, and cleaning. Users can search for specific services like house cleaning, handyman work, electrical and wiring repair, and more, getting access to trusted professionals with reviews and cost estimates. The platform is designed to make finding, hiring, and working with professionals simple and efficient, with the convenience of managing everything from one app. It serves millions of people across the U. S. , providing a wide range of services including landscaping, event planning, and more.

📋 Description

• Design, develop, and maintain engaging and effective learning programs • Lead end-to-end instructional design for complex, high-impact learning programs from needs analysis through evaluation • Balance scope, sequencing, and tradeoffs across multiple initiatives while maintaining quality and delivery commitments • Design learning ecosystems using social, experiential, and digital reinforcement aligned with the 70/20/10 model • Apply Action Mapping and performance consulting techniques to drive measurable behavior change • Partner with subject matter experts, project managers, frontline leaders, and cross-functional stakeholders • Translate business goals into effective learning strategies and identify performance gaps • Develop assessments and evaluation plans • Analyze outcomes across Kirkpatrick Levels 1–3 and connect insights to business performance • Contribute to content governance, peer review, and instructional design standards • Maintain and evolve learning programs based on product updates, process changes, and business priorities • Use Claude/OpenAI and other AI tools to design, develop, and iterate asynchronous learning content • Create basic multimedia assets including screen recordings, short-form video, and AI-assisted voiceover content • Support Thumbtack’s Field Enablement team in improving frontline team proficiency and the experience delivered to professionals and customers

🎯 Requirements

• 4–6 years of experience in instructional design, curriculum development, or performance consulting • Experience preferably in a high-growth tech or call center environment • Strong portfolio demonstrating ownership of complex learning programs and varied instructional modalities • Expertise in instructional design models such as ADDIE and SAM • Knowledge of adult learning theory • Working knowledge of Action Mapping or performance consulting approaches • Hands-on experience using AI tools such as Claude/OpenAI to build asynchronous learning content • Builder-level fluency with AI in a design workflow • Strong project management and stakeholder partnership skills • Ability to independently own projects from needs analysis through evaluation • Ability to collaborate cross-functionally with Product, Engineering, and Operations • Ability to communicate design rationale clearly to diverse audiences • Learner-first mindset and commitment to continuous improvement, experimentation, and high-quality design standards • Ability to work from an eligible supported location in the United States, Ontario, Canada, or the Philippines • Must answer whether employment visa sponsorship will be required

🏖️ Benefits

• Remote work • Equal employment opportunity workplace • Reasonable accommodation for individuals with disabilities • Consideration of qualified applicants with arrest and conviction records consistent with applicable law

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume