Operations Technical Specialist

Job not on LinkedIn

🕒 5 days ago

🇺🇸 United States – Remote

💵 $75k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tillid Motors Pvt Ltd

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

📦 Logistics

💼 Consulting

🚘 Automotive

Logistics • Consulting • Automotive

Tillid Motors Pvt Ltd is a company focused on innovating and electrifying the future of last mile transportation. They are dedicated to developing sustainable solutions that aim to enhance urban mobility and reduce the environmental impact of traditional transportation methods.

📋 Description

• Review API requests, logs, and code to troubleshoot partner integration issues • Support the Support team by resolving escalated technical tickets • Collaborate with Engineering to address bugs, update dependencies, or implement technical improvements outside the product roadmap • Develop or update technical documentation, developer tooling, and integration examples • Manage Zendesk administrative features and optimize ticket workflows • Join Sales calls to provide technical expertise and implementation guidance • Serve as a subject matter expert across integrations, APIs, and internal systems • Bridge Engineering, Support, and Sales by providing deep technical expertise • Resolve complex integration issues and enable internal teams to focus on high-priority initiatives

🎯 Requirements

• Authorized to work in the United States • Resident in a United States time zone • Comfortable with remote work • Must be flexible to work between 8 am and 5 pm, Monday-Friday • Experience working with APIs, integrations, and technical troubleshooting • Ability to read, understand, and reason through code and technical documentation • Strong problem-solving skills and comfort handling technical escalations • Experience supporting or collaborating with customer support teams • Clear communication skills, especially when explaining technical concepts to non-technical audiences • Ability to work cross-functionally in a fast-paced, remote environment • Visa sponsorship is not provided • Experience in a technical implementation, solutions engineering, or integration-focused role is a plus • Familiarity with Zendesk administration or similar ticketing systems is a plus • Experience supporting sales or pre-sales technical discussions is a plus • Background working in fintech, payments, APIs, or developer-first platforms is a plus • Comfort resolving bugs, updating dependencies, or contributing small features outside a formal roadmap is a plus

🏖️ Benefits

• Remote work environment • Resources to support remote work • Generous compensation and benefits • Experts in the payments field who can get you up to speed with PayFac-as-a-Service • Office space in Boulder, CO