Senior Solutions Engineer

Job not on LinkedIn

November 12

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

💵 $102k - $163k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Toast

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SaaS • B2B • Hospitality

Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.

1001 - 5000 employees

Founded 2013

☁️ SaaS

🤝 B2B

📋 Description

• Focus on Sports & Entertainment, Restaurants, and Hotels • Act as a trusted partner to Franchise Account Executives to win new hospitality brands by providing technical expertise throughout the sales cycle • Collaborate with global corporate dining businesses to define a clear vision and strategy that demonstrates why their subsidiaries should choose Toast as a partner • Translate business goals into tailored solutions that align with customer requirements • Leverage hospitality industry experience to consult with prospects on how Toast can drive competitive performance • Answer technical questions about integrations, APIs, data, and security, translating complex details into clear business value • Travel onsite as needed to meet with customer stakeholders, support pilots, and strengthen executive relationships

🎯 Requirements

• Hospitality, POS Knowledge or related industry experience required • Experience with multi-location brands, enterprise/franchise IT systems, or complex organizational structures is highly desirable • Must be willing to travel 30% or more to support business needs • Requires strong presentation skills, including executive presence and the ability to articulate complex products and ideas with clarity • Highly collaborative, serving as a trusted partner to sales, onboarding, and product teams • Strong understanding of APIs; coding skills not required • Highly organized, with a proven ability to manage a multi-stage pipeline of high-touch deals while maintaining strong ownership and follow-through • Ability to handle complex customer communications fluently while maintaining high levels of customer satisfaction • Strong problem solving/troubleshooting skills

🏖️ Benefits

• Competitive compensation • Benefits programs to attract, retain, and motivate employees • Bonuses and commissions (if eligible) • Equity options (if eligible)