Vice President – Information Technology

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TopDog Law

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B2C • Marketplace

TopDog Law is a national marketing network and personal injury law firm brand that connects injured individuals with local counsel across the United States. The organization (including Helm Law Group, LLC) focuses on accident and injury cases — car and truck accidents, medical malpractice, birth injuries, nursing home abuse, sexual abuse, slip-and-fall, workers' compensation, and wrongful death — offering free case reviews and contingency-fee representation. TopDog Law operates a network of partner firms licensed in different states, maintains multiple offices nationwide, and emphasizes client communication, advertising-driven outreach, and connecting clients to local licensed attorneys.

51 - 200 employees

Founded 2019

👥 B2C

🏪 Marketplace

📋 Description

• Manage the firm’s technology stack, including case management, CRM, cloud systems, and call center platforms. • Oversee daily IT operations, ensuring uptime, performance, and security across all systems. • Support technology integrations of company acquisitions, standardizing systems and data processes. • Implement scalable infrastructure and automation to support firm-wide growth. • Maintain and enhance business applications, including Salesforce, to streamline case workflows and operational visibility. • Partner with business units to design, configure, and optimize technology solutions that improve efficiency and user experience. • Drive improvements in website functionality, funnel optimization, and client engagement technology. • Support the development of a centralized data warehouse to enable reporting, analytics, and KPI tracking. • Ensure data integrity, security, and accessibility across departments. • Collaborate with analytics teams to deliver actionable business insights. • Implement and maintain cybersecurity measures, including identity management, monitoring, and encryption protocols. • Ensure compliance with data privacy, legal, and state bar requirements. • Lead and develop IT team members across infrastructure, support, and systems administration. • Partner with Operations, Finance, and Client Services to ensure seamless technology delivery. • Foster a proactive, solution-oriented IT culture that supports business agility and innovation.

🎯 Requirements

• 7+ years of progressive IT experience, including 3+ years in IT leadership or management roles. • Proven experience managing business applications (Salesforce preferred), cloud platforms (AWS, Azure), and call center technology. • Strong understanding of networking, cybersecurity, and data management best practices. • Demonstrated success implementing system integrations and automation tools. • Excellent communication skills—able to translate technical issues into clear business impact.