Parts Advisor

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Toromont Cat

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

🏭 Manufacturing

🏗️ Construction

Manufacturing • Construction • Mining

Toromont Cat is the authorized Caterpillar dealer serving multiple Canadian provinces and territories, providing sales, rentals, parts, service, remanufacturing and power systems solutions. The company supplies new and used heavy equipment (excavators, dozers, loaders, pavers, articulated trucks, mining loaders and trucks, generators), attachments, and aftermarket parts, and offers equipment management, fleet services, preventative maintenance, fluid analysis, and financing for construction, mining, aggregate and industrial customers. Toromont Cat operates branch locations, online parts sales, rental services, and specialty offerings like remanufacturing and power-generation systems to business and government customers.

📋 Description

• Respond to customer inquiries by phone, email, and chat • Advise customers and recommend the right parts • Follow up on orders, backorders, and credits • Collaborate with branches across the Toromont Cat network • Provide fast, professional, solutions-oriented service • Support customers throughout Eastern Canada as their first point of contact • Contribute to an exceptional customer experience

🎯 Requirements

• More than 3 years of experience in the parts industry • Excellent customer service and sales skills • Knowledge of heavy equipment or truck parts (essential) • Knowledge of DBS, CAT SIS, and Parts POP (an asset) • Self-motivated, organized, and team-oriented • High School Diploma or better in Accounting • Some post-college education or better in Accounting • Safety-conscious • Expert computer literacy • Expert problem-solving skills

🏖️ Benefits

• Remote work and flexibility • Health and safety are prioritized • Ongoing training, development, and advancement opportunities through internal training programs • Competitive total compensation package, including salary and benefits • Mobility opportunities across multiple branches in Eastern Canada