Claims Advisor

🔥 14 hours ago

🇨🇦 Canada – Remote

đź’µ $59.9k - $93.7k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 2%

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Logo of Allstate

Allstate

10,000+ employees

Founded 1931

đź’Ľ Consulting

📦 Logistics

🛡️ Insurance

đź’° Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

đź“‹ Description

• Handle complex first party injury claims • Interpret insurance policy wording, determine policy coverages and set reserves on Accident Benefit claims • Investigate, negotiate and settle accident benefits claims of moderate to high complexity by telephone, in person and/or by written correspondence • Comply with best practices set out in Allstate policies and procedures • Adhere to legislative and regulatory requirements • Ensure files are thoroughly documented • Settle claims within personal authority and follow company guidelines on claims exceeding personal authority • Set and define customer service expectations • Take ownership and accountability to solve customer problems • Communicate and interact with claimants, vendors, medical professionals and lawyers in a professional manner • Work collaboratively with a team of Accident Benefit Adjusters and Claims Assistants

🎯 Requirements

• Experience within Accident Benefits, Bodily Injury, Property claims, Underwriting and Sales • Completion of CIP designation or desire to pursue • Strong time management and organizational skills • Ability to work in a fast-paced environment • Strong critical thinking skills to identify strengths and weaknesses of claim • Strong written and verbal communication skills with a commitment to providing outstanding customer service • Ability to work independently and as part of a collaborative team environment

🏖️ Benefits

• Flexible Work Arrangements • 7% employer match on contributions to our RRSP program • Employee discounts (15% on auto and property insurance, plus many other products and services) • Student Loan Payment Matching Program for Government Student loans • Comprehensive Retirement Savings Program with employer matched contributions • Annual Wellness allowance to support employees with improving health and wellbeing • Personal reflection day • Tuition Reimbursement • Working within the community and giving back

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