Client Advisor

🔥 18 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Logo of Toptal

Toptal

1001 - 5000 employees

Founded 2010

💼 Consulting

📣 Marketing

🎯 Recruiter

💰 Seed Round on 2012-06

Consulting • Marketing • Recruitment

Toptal is an exclusive network of the top freelance software developers, designers, marketing experts, finance experts, product managers, and project managers in the world. The company provides businesses with access to highly skilled professionals to tackle their most important projects. Toptal's offerings allow companies to quickly and flexibly hire top talent for various roles, including developers, designers, and finance experts, among others. These professionals are rigorously tested and vetted to ensure high quality and an excellent trial-to-hire success rate of 98%. With a global presence and a focus on embracing advanced skills such as blockchain and AI, Toptal is leading the future of on-demand work. Companies rely on Toptal for high-skilled freelance talent across various sectors, ensuring they can build amazing teams rapidly and efficiently as per their project needs.

📋 Description

• Convert inbound interest from small- and medium-sized businesses into Toptal clients • Respond to immediate-assistance requests within five minutes • Understand client business problems and connect necessary Toptal specialists • Establish trust, diagnose needs, explain Toptal’s value proposition, address concerns, and convert opportunities to sales • Manage deal cycles from discovery through close • Maintain accurate CRM pipeline and forecast data • Represent clients through technical stages and keep them engaged between conversations • Manage next steps, timing, and blockers while responding to new inbound requests • Identify broader client needs across global hiring, EOR, payroll, marketing, sales, financial, and technology challenges • Research clients and stay current on industry trends and competitive landscape • Collaborate with matching, delivery, HireGlobal, and service-offering experts using Zoom and Slack • Review calls, seek feedback, and contribute learnings to the team • Progress through onboarding, sales training, mock calls, role-play, specialist briefings, lead management, pipeline forecasting, process improvement, and mentoring new team members

🎯 Requirements

• 2–3 years of B2B sales experience • Demonstrated experience converting inbound opportunities into paying customers at scale, owning the sale from first call to close • Experience coordinating parallel sales opportunities and maintaining sales momentum while other teams complete necessary work • Outstanding written and verbal communication skills • Full availability during working hours to take client calls • Ability to work and thrive in a fast-paced, rapidly growing company while managing a high volume of clients and competing deadlines • Exceptional time management • Resumes and communication must be submitted in English • No visa sponsorship or assistance is offered

🏖️ Benefits

• Base salary plus uncapped commission • Fully remote work • Personalized sales training program • 1-1 sales training • Mock calls and role-play scenarios • Vertical-specific training • Feedback and call-review opportunities • Global team environment

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