Manager, Bus Transformation & Change Management – Workforce Analytics

🕒 January 22

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City of Toronto

WebsiteLinkedInAll Job Openings

10,000+ employees

🏛️ Government

Government • Community • Public Services

The City of Toronto is the municipal government responsible for delivering a wide range of services to the residents and visitors of Toronto. It oversees areas like building and construction, recycling, public safety, community services, and urban development, along with managing public infrastructure and facilitating local economic growth. The city also provides resources for housing, health and wellness, and community engagement, ensuring a high standard of living and a vibrant community culture.

📋 Description

• Driving transformation initiatives that align with the future service delivery model • Leading the development and deployment of advanced analytics platforms and workforce reporting capabilities • Overseeing change management strategies to support technology adoption and process integration • Managing inter-divisional partnerships, and contributing to policy and program development • Championing continuous improvement, innovation, and best practices in workforce analytics and reporting

🎯 Requirements

• Degree in Business or Public Administration (or equivalent experience and education) • Extensive experience leading business transformation in large, complex organizations; HR transformation experience preferred • Expertise in business process reengineering, data reporting, analytics strategies, and systems integration • Experience with people analytics and HCM solutions (e.g., SAP SuccessFactors, Workday, PeopleSoft) and intelligent business tools • Proven ability to lead, motivate, and develop diverse teams in dynamic environments • Strong relationship-building skills with employees, unions, senior management, client divisions, and external stakeholders • Commitment to equity, diversity, and respectful workplaces aligned with Toronto Public Service values.

🏖️ Benefits

• Professional development opportunities • Commitment to equity, diversity, and inclusion • Barrier-free and accessible employment practices