Vice President, Marketing

🕒 September 17

🏛️ District of Columbia, Maryland, +1 more states – Remote

🏛️ District of Columbia – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote

💵 $190k - $220k / year

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 0%

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Towne Park

WebsiteLinkedInAll Job Openings

10,000+ employees

🏨 Hospitality

🏥 Healthcare

🚗 Transport

💰 $10M Private Equity Round on 2007-08

Hospitality • Healthcare • Transport

Towne Park is a leading hospitality solutions provider proudly serving premier hotels and healthcare systems nationwide. With over 35 years of experience, Towne Park specializes in valet parking, patient transportation, door service, and various other services that enhance customer experience from arrival through departure. The company serves over 800 clients, including 4-star and 5-star hotels, and is dedicated to delivering exceptional and memorable interactions that drive better performance for its clients, leveraging leading-edge technology to maximize operational efficiency and enhance guest experiences.

📋 Description

• Direct activities and priorities of district managers and market support team members to maximize productivity and profitability • Maintain knowledge of operational requirements and business reporting procedures • Ensure policies, procedures, and reporting comply throughout the market • Train and coach district managers, HR staff, and market support team members • Drive business metrics and performance measurements • Assess and improve work processes for functionality, effectiveness, and efficiency • Ensure teams meet client, associate, and company expectations • Establish and maintain associate, client, and potential client relationships • Identify business development opportunities and develop market growth strategies • Present and sell Towne Park services to potential and existing clients • Partner with sales managers on prospecting action plans and follow up on leads and referrals • Build local community business relationships • Nurture client relationships to drive satisfaction, retention, and promotion • Prepare for and conduct quarterly client meetings • Manage the market plan for achieving client promoter status • Analyze labor trends and staffing levels and forecast workforce needs • Partner with Talent Acquisition on recruitment initiatives • Recruit and develop management talent for growth and succession planning • Direct HR and training staff and evaluate training program effectiveness • Execute management training and development programs • Identify high-potential employees and prepare them for additional responsibility • Ensure adherence to pay, timekeeping, benefits, progressive discipline, rewards, and other policies • Address associate concerns and support diversity and inclusion

🎯 Requirements

• Must be located in Washington, D.C., Philadelphia, or Baltimore • Bachelor’s degree from a four-year college or university • Nine (9) years of operations management experience OR equivalent combination of education and/or experience • Previous P&L and income statement responsibility for a multi-unit organization • Extensive knowledge in sales, employment practices, and business development • Ability to plan, set priorities, and manage complex projects simultaneously under pressure • Computer proficiency and technical aptitude • Proficiency with MS Office, including Excel, Word, PowerPoint, and Outlook • Written and verbal communication skills • Ability to exercise judgment and discretion in significant company matters • Ability to represent the company effectively and appreciate diverse cultures • Ability to read and interpret business policies, procedures, equipment manuals, training materials, and corporate communications • Ability to compose professional internal and external business communications • Ability to travel up to 50% • Ability to perform the stated physical requirements, including lifting up to 50 pounds occasionally

🏖️ Benefits

• Annual incentive bonuses may be available depending on job classification and policy guidelines • Medical, dental, and vision insurance • Accident insurance • Critical illness insurance • Hospital indemnity insurance • Telemedicine benefits • Company-paid basic life and AD&D insurance • Short-term and long-term disability insurance • 401(k) retirement savings plan • Accrued PTO up to 136 hours per calendar year • 6 paid holidays per calendar year • Up to 4 paid floating holidays per calendar year