Medical Information Manager

Job not on LinkedIn

🔥 16 hours ago

🇨🇦 Canada – Remote

💵 $140k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 1%

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Logo of Trilogy

Trilogy

201 - 500 employees

Founded 1989

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

Trilogy is a comprehensive business platform that helps software companies become more efficient and profitable by streamlining business functions such as development, product management, and R&D. Founded by Stanford dropouts in Silicon Valley in 1989, Trilogy relocated to Austin, Texas in the early 90s and significantly contributed to the city’s transformation into a tech hub. Trilogy focuses on providing high-quality software and unmatched business efficiency managed by the top 1% of global tech talent. The platform offers end-to-end solutions including engineering, customer support, technical product management, finance & accounting, innovation R&D, SaaS operations, renewals, inside sales, and recruiting. By leveraging insights and continuous improvements, Trilogy enables exponential business growth and seamless operations for software companies around the world.

📋 Description

• Deliver high-quality, balanced and timely written or verbal medical and scientific information to healthcare professionals and consumers • Research appropriate data and information sources to provide quick, accurate and thorough responses • Develop and maintain standard and custom medical information responses in various formats • Liaise with third-party contact center regarding compliance with workflow procedures and standards • Handle escalated or customized inquiries • Address corrections from quality control and case review activities • Support new-hire and ongoing therapeutic area/product training • Support therapeutic area metrics and analytics and maintain understanding of inquiry trends and insights • Maintain medical information and knowledge management systems and repositories • Apply ethical, legal and regulatory standards for unsolicited, on/off-label information requests and product promotion • Report product quality complaints and adverse events to Quality Assurance / Drug Safety as applicable • Maintain in-depth knowledge of pathophysiology, pharmacotherapy, patient outcomes, assigned products and disease states • Follow departmental SOPs, corporate policies, and legal and regulatory requirements

🎯 Requirements

• Must be based in Canada • Experience in medical information function, including knowledge of regulations / guidelines and operations • Strong oral and written communication skills • Ability to work in team environment and collaborate with global medical information and cross-functional business partners • Excellent people and project management skills • Knowledge of IRMS medical information database (preferred) • Experience with writing medical information content such as standard response letters • Experience in managing others within medical information department • PharmD, PhD, or MD

🏖️ Benefits

• Global growth opportunities • Fast-track careers • Mentorship and leadership support • Entrepreneurial career experience • Opportunities to work with global teams • Inclusion and diversity commitment

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