Director, OmniChannel Marketing

🕒 October 19

🔔 Pennsylvania – Remote

infoinfo

💵 $144k - $198k / year

⏰ Full Time

🔴 Lead

🎡 Marketing

Where this job comes from

Posted on Trinity Life Sciences's careers page, not through a job board

First seen by Remote Rocketship October 19

Still open on Trinity Life Sciences's site. Checked 46 minutes ago.

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Logo of Trinity Life Sciences

Trinity Life Sciences

1001 - 5000 employees

Founded 1996

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 Corporate round on 2023-02

Healthcare • Logistics • Marketing

Trinity Life Sciences is a commercial strategy and technology company that helps life sciences organizations bring products to market and optimize commercial performance. It provides a combination of expert consulting services and a SaaS data & analytics platform (TrinityEDGE) with AI-enabled tools for forecasting, launch planning, market access, HEOR, real‑world evidence, customer engagement, and commercial analytics. Trinity partners with biotech, pharma and medtech clients to accelerate launches, inform pricing and access, and drive measurable revenue outcomes.

📋 Description

• Serve as a subject matter expert and thought leader in omnichannel activation, customer engagement, content operations, AI-enabled marketing, and commercial transformation • Research trends, capabilities, and client needs related to marketing engagement models and omnichannel activation • Lead client benchmark and project engagements from initiation through final delivery • Conduct executive interviews and assess organizational structures, operating models, resource allocation, budgets, processes, and capabilities • Coordinate client-provided quantitative and qualitative information for database analysis • Author benchmark engagement reports with peer comparisons, best-practice recommendations, and operational improvement guidance • Represent the solution and collaborate cross-functionally with TGaS teams across client engagements • Participate in value-added client engagements, strategy sessions, business planning sessions, and workshops • Respond to client inquiries with expert guidance and provide urgent, on-call support • Support annual value-added content planning through the VHow network and survey process • Improve advisory services processes and conduct best-practice deep dives • Build trusted relationships with member organizations and identify emerging needs • Identify unmet client needs and business development opportunities • Understand TGaS solutions and engage other solutions based on client needs • Contribute to solution development and evolution of services and offerings • Document unmet client needs and innovative ideas • Evolve deliverable formats to increase value for clients

🎯 Requirements

• 8–10 years of experience directing Omnichannel operations in an agency or life science setting • Experience in pharmaceutical commercial operations, marketing operations, omnichannel strategy, or related fields • Deep understanding of marketing channels, processes, systems, and related best practices • Comfort working with top executives and business unit leaders • Ability to consult, problem-solve, work autonomously, and organize complex information into clear actionable recommendations • Experience developing and managing effective relationships with internal stakeholders and/or clients • Ability to manage multiple projects and timelines simultaneously • Excellent communication skills, including group presentations, verbal, and writing abilities • High integrity and credibility • Change management and process analysis skills • Ability to operate with minimal supervision and proactively seek opportunities • Bachelor's degree required • Advanced degree strongly preferred

🏖️ Benefits

• Annual discretionary performance bonus • Remote work arrangement

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