Medication Management Coordinator

Job not on LinkedIn

🕒 September 30

🌴 South Carolina – Remote

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💵 $16 - $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 25%

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Logo of Trusted Results Therapy Group

Trusted Results Therapy Group

11 - 50 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

<Trusted Results Therapy Group> Trusted Results Therapy Group is a multi-location mental health practice and nonprofit based in South Carolina that provides outpatient therapy, psychiatry and behavioral health services. They offer individual, family, couples, child and teen therapy, medication management, ADHD and autism testing, school-based services, rehabilitative behavioral health services (RBHS), and telehealth, with many insurance plans accepted including Medicaid. The practice emphasizes evidence-based approaches such as CBT and DBT, mindfulness, play therapy, and trauma-informed care, and operates several offices across the state to improve access to mental health care.

📋 Description

• Complete and manage prior authorizations for medications, treatments, and services through to a decision • Work with insurance companies and prescribers to obtain timely approvals and re-authorize before coverage lapses • Keep patients, pharmacies, and providers updated on approvals and denials and help with appeals • Monitor the medication management inbox, phone line, and patient portal for refill requests and symptom calls • Check refill requests against the chart, route them to the prescriber, and follow up with patients • Document symptom calls, route them by urgency, and immediately escalate safety concerns • Coordinate forms with providers, clients, and the Medical Records Manager • Send invoices for prescription refills and paperwork completion • Confirm releases of information and upload completed paperwork to the EHR • Provide remote administrative support, including scheduling support, EHR data entry, and other administrative tasks for the Medication Management Program and TRTG

🎯 Requirements

• High school diploma or equivalent • Must live in South Carolina • Reliable high-speed internet and a private, quiet workspace • Strong organization, follow-through, and communication skills • Commitment to HIPAA and patient confidentiality • Monday–Friday schedule, with possible Saturday availability • Medical Assistant certification (CMA, RMA, or CCMA) (not required) • Medical assistant, medical office, or prior authorization experience (not required) • Familiarity with mental health conditions and psychiatric medications (not required)

🏖️ Benefits

• Meaningful work that directly impacts individuals, families, and communities • Collaborative, team-centered culture • Professional growth, training, and leadership development • Opportunities to grow as the organization continues to expand • Innovation and new ideas from every level of the organization • Commitment to accessibility and reducing barriers to mental healthcare • High standards for quality, ethics, and client care • Workplace built around the core values of Trust, Results, Accessibility, and Community • 100% remote work with no commute • PTO • Paid holidays • Health insurance • 401(k)

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