Principal SRE

🕒 September 1

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 $174.7k - $262k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 31%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Merative

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2022

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Merative is a healthcare data, technology, and analytics company. It offers a range of solutions aimed at improving health outcomes by focusing on clinical decision support, healthcare analytics, medical imaging, clinical development, and health and human services. Key products and services include Micromedex for clinical decision support, Zelta for clinical data management, Merge for imaging solutions, and Truven for healthcare analytics. Merative serves a diverse client base, including healthcare providers, life sciences companies, governments, health plans, and employers. The company is dedicated to enhancing healthcare delivery and decision-making by leveraging real-world data and advanced analytics to provide actionable insights and tailored solutions.

📋 Description

• Set the reliability, observability, and operational automation direction for business-critical, PHI-bearing cloud platforms • Establish reliability standards, service level objectives, and automation practices across multiple teams • Lead implementation through technical influence rather than direct reporting authority • Provide technical guidance, mentorship, and leadership to engineers across development, QA, and operations teams • Act as a senior escalation point for complex or high-severity production issues • Build reliability capability through design reviews, pairing, and blameless post-incident learning • Define and govern the SLO management framework, service level indicators, and error budgets • Set observability standards for metrics, logging, tracing, and alerting • Own incident detection, response, escalation, and post-incident review; drive corrective actions to closure • Lead capacity planning, performance engineering, failure-domain isolation, and disaster recovery design • Drive resilience patterns into product architecture with development teams • Design the platform operations automation strategy and tooling standards • Design and implement automated remediation for recurring failure modes • Build and maintain infrastructure-as-code, environment provisioning, and deployment automation • Automate patching, scaling, certificate rotation, backup and restore validation, and disaster recovery exercises • Build self-service tooling for development and support teams • Automate evidence collection and security/compliance control verification for PHI-bearing workloads • Identify, measure, and reduce operational toil • Liaise with development, product, program management, support, implementation, and security teams • Support cross-functional teams in resolving customer concerns • Review and approve architecture, design, and project documents • Plan, track, and deliver reliability and automation initiatives on time and on budget • Report initiative status and escalate deviations from commitments • Represent the platform’s reliability posture to customers and auditors • Provide input into cloud consumption and tooling budgets • Participate in self-development and adhere to legal, quality, and engineering requirements

🎯 Requirements

• Degree in Computer Science, Engineering or related field; or equivalent level of industry related experience • 10+ years’ experience in software engineering, systems engineering, or infrastructure operations • Demonstrated progression into a principal or staff level technical role • Demonstrated experience informally leading teams, projects or people to successful outcomes • Demonstrated experience operating production SaaS at scale against formal availability commitments • Demonstrated experience designing and implementing operational automation that measurably reduced manual effort or recovery time • Cloud infrastructure and architecture, with depth in Microsoft Azure • Infrastructure as code and configuration management, such as Terraform, Bicep/ARM, or Ansible • CI/CD pipeline design and release automation • Containers and orchestration, including Kubernetes/AKS; service mesh concepts • Observability and telemetry tooling, such as Azure Monitor/KQL, Prometheus, Grafana, and distributed tracing • Proficiency in at least one automation or systems language, such as Python, Go, Bash, or Java • Linux administration, networking, and identity/authorization fundamentals • Incident management and post-incident analysis practice • Ability to understand software architecture and design patterns • Technical Project Management • Experience in an Agile Environment • Microsoft Office • Fundamental leadership skills including strategic thinking, team building, adaptability and conflict resolution • Ability to technically lead and influence experienced level professionals • Participation in an on-call escalation rotation, including occasional work outside standard business hours • Preferred: Azure certification, service mesh implementation, Kafka, relational and NoSQL data platform operations at scale, cybersecurity and security engineering, chaos engineering and resilience testing, data engineering, machine learning and artificial intelligence applied to operations, regulated-environment experience, medical imaging experience with DICOM and HL7, Agile/Scrum

🏖️ Benefits

• Remote first / work from home culture • Flexible vacation to help you rest, recharge, and connect with loved ones • Paid leave benefits • Health, dental, and vision insurance • 401k retirement savings plan • Infertility benefits • Tuition reimbursement • Life insurance • EAP

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