Community Moderator – External Contractor

Job not on LinkedIn

🕒 October 15

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Udacity Marketing

WebsiteLinkedInAll Job Openings

11 - 50 employees

📣 Marketing

🤝 B2B

👥 B2C

Marketing • B2B • B2C

Udacity Marketing is a marketing services company that emphasizes the importance of its team. They strive to create a fun, competitive, and inclusive professional atmosphere aimed at fostering optimal development and delivering maximal results. The company is dedicated to attracting, employing, and developing ambitious individuals while providing a workplace that feels like a supportive family. Their focus is on achieving business objectives and creating a long-term future for both the organization and its employees.

📋 Description

• Help Community Managers moderate Udacity’s scholarship communities • Monitor the forum daily, including weekends, at least twice per day, ideally several hours apart • Provide students with non-technical support within the community • Handle violation posts and ensure members follow community guidelines • Occasionally support the Community Manager with performance summaries when requested • Support forum activities and brainstorm ways to increase member engagement • Attend regular online meetings with Udacity representatives • Respond in group discussions with Udacity representatives • Ensure all members have a fun and engaging learning environment • Shortlisted candidates complete a short assessment and submit a brief video introduction as part of the selection process

🎯 Requirements

• Residing in USA/Canada • Udacity course/Nanodegree Graduate is an added plus • Good knowledge of online communities and ability to stay cool under pressure • Strong internet connection, as daily duties are fully online • Strong organizational and multitasking skills with a proactive approach • Understanding of online community platform moderation tools (forums, commenting, content management, etc.) • Knowledge of Udacity’s services, targeted audience, and community culture • Ability to effectively communicate information and report when needed • Good knowledge of customer service principles • Availability to work across days, evenings, and weekends as required • Student-oriented mindset with a focus on understanding learner needs • Flexibility to take on this challenge as a part-time external contractor alongside a current job • Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States

🏖️ Benefits

• Earn additional income working from the comfort of your own home • Contribute to a vibrant, global student community • Stay updated with the latest in cutting-edge technologies

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