Unique Connections
2 - 10 employees
Founded 2012
✈️ Travel
🏨 Hospitality
Travel • Hospitality
Unique Connections is a London-based luxury travel and concierge company with over twelve years of experience designing bespoke, high-end tourism experiences. They create individualized and exclusive itineraries focused on quality and attention to detail, providing private tours, multilingual qualified guides, meet-and-greet and VIP airport assistance, luxury accommodation (including castles and luxury camping), concierge services, VIP transportation (luxury vehicles, private jets, helicopters, yachts), and specialised experiences such as gastronomic, wellbeing, sports, shopping assistance, and special celebrations. They also offer education consultancy for study in the UK and Ireland and personalised real estate services for buying or renting luxury properties.
Customer Service Specialist
Job not on LinkedIn
🕒 4 days ago
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Unique Connections
2 - 10 employees
Founded 2012
✈️ Travel
🏨 Hospitality
Travel • Hospitality
Unique Connections is a London-based luxury travel and concierge company with over twelve years of experience designing bespoke, high-end tourism experiences. They create individualized and exclusive itineraries focused on quality and attention to detail, providing private tours, multilingual qualified guides, meet-and-greet and VIP airport assistance, luxury accommodation (including castles and luxury camping), concierge services, VIP transportation (luxury vehicles, private jets, helicopters, yachts), and specialised experiences such as gastronomic, wellbeing, sports, shopping assistance, and special celebrations. They also offer education consultancy for study in the UK and Ireland and personalised real estate services for buying or renting luxury properties.
📋 Description
• Answer inbound calls • Provide contact completion and/or alternate solutions for the caller • Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion • Provide excellent quality customer service to resolve matter to customer satisfaction, within client guidelines • Adhere and meet client program metric performance goals • Maintain concentration and focus in order to meet performance goals
🎯 Requirements
• A minimum of 6 months of customer service experience, preferably in a call center environment • Proficiency with Windows 7, 8 and/10 • Per the client’s request, the ability to pass a criminal background investigation and a drug screen, (when applicable) • Punctual and continuous attendance is MANDATORY • High school diploma or GED
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