Senior Services Account Executive

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $160.4k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

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Unit4

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Unit4 is a company that develops and delivers cloud-based enterprise software solutions focused on ERP, HCM, FP&A, Financial Management, and S2C. The solutions are designed to enhance productivity and collaboration within organizations, specifically tailored for people-centered and service-focused institutions like Professional Services, Public Sector, Nonprofit, and Higher Education. Unit4's platform integrates AI to optimize operations across finance, HR, and project management, aiming to improve user experience and organizational agility. Their solutions cater to roles such as CFOs, CHROs, and CIOs, providing them with the tools to drive strategic outcomes, performance, and adaptability within their organizations.

📋 Description

• Develop and implement sales strategies to promote the Success4U Subscription model and drive Services bookings • Achieve assigned individual quota and contribute to overall bookings growth • Identify and pursue services upsell and cross-sell opportunities within the existing customer base • Build and maintain relationships with key client decision-makers as a trusted advisor • Conduct needs assessments to understand client requirements, pain points, and desired outcomes • Articulate the value proposition of Unit4’s Service organization and subscription model • Tailor support packages with Professional Services and Customer Support teams • Collaborate with Product Management on product updates and services offerings • Request new packaged service offerings to fill portfolio gaps • Create proposals and presentations supporting sales pitches • Negotiate contracts, SLAs, and agreed deliverables • Support sales pursuits involving Services • Collaborate with Customer Success Managers, Success Engineering, and Account Managers • Monitor and report on sales pipeline, conversion rates, and bookings metrics • Analyze sales data, identify trends, and conduct white space analysis • Build a plan to beat plan for the assigned territory • Participate in training and personal development activities • Contribute to refinement of Services and Customer Success offerings • Advocate for customers and manage or escalate service delivery issues • Attach Service bookings and subscriptions to key deals • Participate in joint client meetings and presentations with Account Managers • Support Account Managers with service expansion, renewals, and account planning • Ensure smooth handover of new Service engagements • Provide documentation and briefings on in-flight projects and subscriptions • Remain available as a subject matter expert throughout the customer journey

🎯 Requirements

• Proven sales track record of consistent quota attainment • Ability to work in a professional sales environment • Ability to manage, mentor, and develop internal sales teams • Proficiency in subscription-based sales models • Familiarity with selling implementation and managed services • Exceptional communication and interpersonal skills • Ability to navigate complex sales cycles, including contract negotiations, upselling, and cross-selling • Demonstrated cross-functional collaboration with Customer Success, Product, and Professional Services teams • Problem-solving mindset and ability to manage escalations effectively • Ability to analyze sales data and trends and translate insights into actionable strategies • Experience in proposal development and presenting to senior leadership or executive-level stakeholders • Industry knowledge in enterprise software, SaaS, or technology services • Fluent French and English speaking

🏖️ Benefits

• Uncapped time off policy • Remote working opportunities • Global Wellbeing Days • Talented colleagues, role models and mentors • Professional development opportunities • Act4Good sustainability program • Safe and inclusive working environment • Employee Resource Groups, including Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4