Senior Developer Support Engineer, VPC Deployment

🕒 July 30

🇬🇧 United Kingdom – Remote

💵 £63.4k - £95k / year

⏰ Full Time

🟠 Senior

📞 Support Engineer

🇬🇧 UK Skilled Worker Visa Sponsor

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👻 Ghost score 22%

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Logo of Unity

Unity

5001 - 10000 employees

Founded 2005

🏭 Manufacturing

💼 Consulting

📣 Marketing

Manufacturing • Consulting • Marketing

Unity is a leading platform providing tools and services for creators to build games, apps, and immersive experiences. With high-quality graphics, multi-platform support, and AI enhancements, Unity empowers developers in video gaming and other industries like manufacturing. Unity offers services such as Unity Engine, Unity Cloud, and Unity Grow, which include real-time 3D creation, user acquisition, and game monetization. The company also provides extensive resources, community support, and professional training for creators at all levels. Through its success plans and developer resources, Unity aids in solving complex problems and bringing ideas to life for gaming and enterprise professionals.

📋 Description

• Lead proactive technical onboarding and solution design for strategic customers, ensuring deployment and testing success criteria are achieved. • Manage multiple customer projects and onboardings simultaneously, serving as the primary technical point of contact throughout. • Regularly review customer environments to identify opportunities to optimize performance and scalability. • Collaborate with internal teams to advocate for customer-driven product enhancements based on real deployment friction.

🎯 Requirements

• 5–7 years in a customer-facing technical role in enterprise IT or cloud services. • Expertise designing connectivity solutions for complex enterprise networks, including Direct Connect/ExpressRoute, VPN redundancy, and Transit Gateways. • Knowledge of securing VPCs to enterprise standards (SOC 2/ISO), including PrivateLink endpoints, WAF configuration, and strict Security Group architecture. • Proven ability to lead "whiteboard" discovery sessions that map current- versus future-state infrastructure for mid-sized enterprises and identify risks early.

🏖️ Benefits

• Comprehensive health, life, and disability insurance • Commute subsidy • Employee stock ownership • Competitive retirement/pension plans • Generous vacation and personal days • Support for new parents through leave and family-care programs • Office food snacks • Mental Health and Wellbeing programs and support • Employee Resource Groups • Global Employee Assistance Program • Training and development programs • Volunteering and donation matching program

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