Senior Strategic Partnerships Manager

🕒 May 15

🇺🇸 United States – Remote

💵 $113k - $130k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Updater

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

👥 B2C

🏢 Enterprise

🏪 Marketplace

💰 $215M Debt Financing on 2022-05

B2C • Enterprise • Marketplace

Updater is a company that provides a comprehensive suite of tools and services to streamline the moving process for individuals and businesses. Their platform helps users organize their move by setting reminders, accessing checklists, and securing necessary services like internet, TV, utilities, and insurance. Updater collaborates with moving companies, real estate agents, and multifamily property managers to ensure a seamless experience for users. They offer a unique marketplace for moving-related products and services, enabling businesses to integrate Updater's tools to enhance their offering. Updater aims to reduce the stress associated with moving and make the process as smooth as possible.

📋 Description

• Serve as the primary point of contact for a portfolio of regional accounts, managing regular communication, resolving operational hurdles, and maintaining long-term partner satisfaction. • Monitor and analyze partner KPIs, including sales volume, conversion rates, revenue, and margins. Prepare and present monthly performance recaps, assist in high-level business reviews, and act in a support role for leadership on the company's largest accounts. • Manage the technical and marketing 'buyflow' for partners. This includes auditing digital customer journeys, ensuring API integrations are functioning correctly, and verifying that compliance and partner brand guidelines are met. • Utilize testing to identify opportunities to improve partner performance within the Updater ecosystem. • Proactively identify opportunities to increase average revenue per order (ARPO) by evolving partner compensation and commission structures. Help to facilitate negotiations for incremental incentives linked to high-value product tiers and premium service adoptions. • Handle the administrative lifecycle of partnerships, including tracking contract amendments, managing commission reconciliation, and coordinating with internal legal and compliance teams for industry-specific regulatory requirements.

🎯 Requirements

• 5+ years of experience in account management, partnerships, or business operations including direct experience with large national or regional companies in telecommunications, home service providers and/or utility companies. • Proficiency in data analysis and visualization tools to track performance trends and build sales forecasts (e.g. Looker or similar business intelligence tools). • Strong ability to manage complex checklists and technical requirements for digital integrations. • Excellent written and verbal communication skills; comfortable presenting data-driven insights to mid-level and senior stakeholders. • Proven ability to effectively manage multiple partners and internal cross-functional projects simultaneously. • Demonstrates a strong ownership mindset with a bias toward action—proactively identifying opportunities, taking initiative, and driving results end-to-end.

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Flexible PTO • 13 paid company holidays annually • Updater Stock Options • 401(k) with employer match • Wellbeing Subsidy • One Medical membership • Virtual on-demand healthcare through Teladoc and Talkspace • Flexible spending account (FSA) • Health savings account (HSA) • Supplemental Short & Long Term Disability Insurance • Supplemental Life Insurance • Paid Parental Leave