Instructional Design Specialist

🕒 October 22

🇺🇸 United States – Remote

💵 $25 - $38 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

Where this job comes from

Posted on UPS's careers page, not through a job board

First seen by Remote Rocketship October 22

Still open on UPS's site. Checked 4 minutes ago.

Logo of UPS

UPS

10,000+ employees

Founded 1907

💼 Consulting

🏥 Healthcare

🚗 Transport

Consulting • Healthcare • Transport

UPS is a global logistics and package delivery company known for its extensive network and workforce. It offers a wide range of job opportunities including seasonal support, driver, warehouse, and professional positions in various locations across the United States and internationally. UPS focuses on delivering not just goods, but also dreams, gifts, and memories, while maintaining a strong emphasis on employee diversity, inclusion, and well-being. It connects the world through reliable delivery services, helping facilitate business and personal connections worldwide.

📋 Description

• Support the design and creation of The UPS Store franchise network training programs and materials • Work with subject matter experts, managers, vendors, and cross-functional teams to identify instructional needs and recommend training solutions • Analyze instructional needs and coordinate the design, development, and implementation of instructor-led training programs • Create Trainer Guides, Participant Guides, trainer slide decks, Quick Reference Guides, FAQs, Job Aids, Information Sheets, instructional video scripts, and Web-based Trainings • Upload new training elements into the learning management system for the franchise network • Provide instructional expertise and recommendations to trainers and SMEs • Coordinate with SMEs and project managers through planning, content development, media development, and writing • Produce materials for classroom, e-learning, video, and written job-aid delivery methods • Develop course content outlines, curricula, creative concepts, storyboards, scripts, graphics, animations, audio, glossaries, and test questions • Review procedures and guidelines to ensure materials meet learning goals across business units • Identify online-learning technology innovations and recommend project improvements • Collaborate with internal clients, SMEs, and project managers on project direction and management • Design surveys, questionnaires, and other evaluation tools to measure training effectiveness

🎯 Requirements

• Bachelor’s Degree (or internationally comparable degree) – Instructional Design, Business Administration, Training and Development, Project Management, English, Graphic Design, or related discipline (preferred) • Experience in an adult learning or training environment (preferred) • Experience using Learning Management Systems (LMS) (preferred) • Experience using Adobe Suites, Rise 360, Articulate, and/or Storyline (preferred) • Experience demonstrating proficiency with Microsoft Office Suite products (Word, Excel, and PowerPoint) • Basic knowledge of visual design principles and ability to create visually appealing and engaging learning materials • Excellent written and verbal communication skills for collaborating with stakeholders, developing instructional content, and providing feedback • Experience creating executive-level reports, dashboards, and data visualizations communicating training participation, completion rates, knowledge retention, and program performance trends • Instructional Design experience in a corporate environment • Awareness of graphic design, audio-video production, and editing principles as they relate to learning content • Knowledge of adult learning theory and instructional design • Understanding of project implementation objectives, project plans, and project risks • Ability to assess business needs, identify learning gaps, and recommend training solutions

🏖️ Benefits

• Permanent employment • Visa sponsorship for specific positions • Equal opportunity workplace free of discrimination, harassment, and retaliation

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