Business Operations Lead – AI Transformation

Job not on LinkedIn

🕒 October 17

🏄 California – Remote

🏄 California – Remote

💵 $110k - $150k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

👻 Ghost score 0%

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Urrly

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Urrly is a healthcare recruitment agency that combines the expertise of healthcare recruiters, data scientists, and AI agents to help healthcare innovators secure exceptional talent quickly and affordably. Specializing in Recruitment-as-a-Service (RaaS) and Recruitment Process Outsourcing (RPO), Urrly streamlines the hiring process for U. S. healthcare companies by significantly reducing time-to-fill and cost-per-hire metrics. The company utilizes AI technology to automate administrative tasks and connect clients with top-tier candidates, providing a budget-friendly alternative to traditional recruiting agencies. Urrly's services cater to forward-thinking healthcare organizations looking to enhance their talent acquisition processes.

📋 Description

• Partner with department leaders and frontline teams to understand existing workflows, operational challenges, and business priorities • Map workflows, identify bottlenecks, and redesign processes to improve productivity, accuracy, speed, and outcomes • Identify opportunities to use AI, automation, low-code tools, workflow software, and productivity platforms across operations • Prototype lightweight solutions using AI-assisted development tools, low-code platforms, spreadsheets, dashboards, and workflow automation software • Partner with engineering, data, and technology teams on more sophisticated solutions • Analyze operational data, uncover performance gaps, define KPIs, and quantify process-improvement impact • Build dashboards, reporting tools, performance scorecards, documentation, operating procedures, and training materials • Own improvement initiatives from discovery through implementation, adoption, measurement, and ongoing optimization • Redesign appointment scheduling workflows, improve call center productivity, analyze provider utilization, automate reporting and reconciliation, build operational dashboards, and streamline onboarding and cross-departmental workflows

🎯 Requirements

• 3–5 years of relevant experience in business operations, management consulting, business analytics, operational excellence, or technology-driven process improvement • Strong analytical and structured problem-solving skills • Experience analyzing, redesigning, and optimizing business processes • Hands-on experience with AI tools such as ChatGPT, Claude, or similar technologies • Comfort with spreadsheets, data analysis, dashboards, and modern productivity and automation tools • Ability to quickly learn unfamiliar business processes and identify meaningful improvement opportunities • Strong communication skills and confidence working directly with department leaders and frontline employees • High ownership, resourcefulness, intellectual curiosity, and a bias toward execution • C1-level English proficiency required

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