Senior Revenue Enablement Manager – Sales Effectiveness

🕒 August 31

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

📊 Sales Operations

👻 Ghost score 10%

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UserTesting

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

💼 Consulting

📣 Marketing

☁️ SaaS

💰 Grant on 2020-11

Consulting • Marketing • SaaS

UserTesting is a platform that provides businesses with human insights on their digital products and experiences. By facilitating video-based feedback from real people, it helps companies understand exactly how customers interact with their websites, apps, and prototypes. UserTesting allows organizations to target diverse audiences, gather in-depth consumer insights, and measure performance to create better user experiences. The platform serves teams of all sizes, from startups to enterprises, across various industries including eCommerce, financial services, gaming, healthcare, and more. With AI-powered tools, UserTesting accelerates research processes, enabling fast and efficient feedback collection and analysis.

📋 Description

• Own enablement strategies for demos, pricing, and negotiation across Sales and Solution Consulting • Build enablement around mutual action plans and customer management across deals, renewals, and customer relationships • Equip Customer Success Managers to lead QBRs, identify account insights, and navigate renewal, upsell, and expansion conversations • Analyze customer interactions and Gong calls with Sales and Customer Success leaders to identify performance patterns and risks • Translate field insights into targeted enablement and coaching • Maintain current and accessible product enablement for Sales, Solution Consulting, and Customer Success • Help teams use GTM technology including Gong, Planhat, Showpad, Tableau, and Aligned • Identify practical AI applications that improve GTM effectiveness • Partner on onboarding, continuous enablement, coaching, content, Revenue Kickoff, and other GTM programs • Lead high-impact initiatives and broader training needs as they emerge

🎯 Requirements

• 3–5 years of relevant experience in Sales, Customer Success, Solution Consulting, Enablement, or a similar GTM role • Meaningful customer-facing experience and a demonstrated track record of strong performance • Hands-on experience with customer demos, negotiation, and pricing conversations • Strong understanding of mutual action plans, QBRs, renewals, upsell, and expansion motions • Ability to identify performance needs and build enablement solutions using customer interactions, field feedback, data, and business priorities • Strong facilitation, coaching, and content-development skills • Practical AI mindset and strong technology fluency • Familiarity with Gong, Planhat, Showpad, Tableau, and Aligned • Strong cross-functional communication and influence skills • Ability to independently drive high-impact initiatives

🏖️ Benefits

• Inclusive and accessible interview accommodations • Equal Opportunity Employer • Participation in the U.S. Federal E-Verify program