Commercial Lines Sales Manager

🕒 August 17

🌽 Illinois, Ohio – Remote

🌽 Illinois – Remote 🏈 Ohio – Remote

💵 $155k - $195.3k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🤑 Sales

👻 Ghost score 0%

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Utica National Insurance Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1914

🛡️ Insurance

👥 B2C

🤝 B2B

Insurance • B2C • B2B

Utica National Insurance Group is a mutual insurance company providing personal and commercial property & casualty insurance, including auto, homeowners, renters, umbrella, motorcycle, boat, and specialized commercial coverages such as business owners policies, commercial auto, workers' compensation, and professional liability (agents' E&O). The company operates claims and customer service centers, supports agents through portals and risk management resources, and maintains regional offices and community/charitable programs. Utica emphasizes 24/7 claims support, safety and risk management guidance, and solutions for both individual consumers and businesses.

📋 Description

• Lead, coach, and develop Commercial Lines Field Sales Representatives • Establish expectations for activity, performance, and outcomes • Conduct ride-alongs, call reviews, and territory inspections • Recruit, onboard, and develop sales talent • Execute territory sales plans to meet or exceed new business premium, total written premium, retention, and loss ratio targets • Oversee agency segmentation and resource allocation • Guide agency portfolio growth, rehabilitation, and exit decisions • Translate corporate distribution strategy into executable field action • Drive consistent messaging and value proposition across agency interactions • Own regional sales results through representative performance management • Monitor growth, submission flow, pipeline quality, hit ratio, retention, and profitability KPIs • Diagnose performance issues and take corrective action • Lead key agency relationships and LAPP accounts • Build executive-level relationships with priority agents • Manage agency engagement strategies and allocated agent compensation expenses • Collaborate with underwriting, product, operations, claims, service, FAD, EIU, Specialty, and Small Commercial teams • Provide market feedback on pricing, coverage gaps, agency sentiment, and competitor activity • Identify emerging regional risks and opportunities • Complete or support regional-level reporting • Conform with corporate policies and procedures and perform other assigned duties

🎯 Requirements

• 7+ years of increasingly responsible P&C insurance roles, including leadership • Bachelor's Degree or equivalent business experience • Significant insurance education, such as INS, AU, or CPCU, or demonstrated willingness to pursue insurance education strongly recommended • Ability to lead, coach, and develop Commercial Lines Field Sales Representatives • Experience managing agency relationships and territory performance • Ability to drive new business premium, total written premium, retention, and loss ratio objectives • Experience with sales KPIs including growth versus plan, submission flow, pipeline quality, hit ratio/close rate, retention outcomes, and regional/state profitability • Ability to partner with underwriting, claims, product, operations, specialty, and segment teams • Ability to provide market intelligence, competitive insights, and regional performance analysis • Full-time salaried, exempt, non-overtime-eligible position

🏖️ Benefits

• Variable Compensation Bonus plan eligibility • Medical and Prescription Drug Benefit • Dental Benefit • Vision Benefit • Life Insurance and Disability Benefits • 401(k) Profit Sharing and Investment Plan, including annual company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results • Health Savings Account (HSA) • Flexible Spending Accounts • Tuition Assistance, Training, and Professional Designations • Company-Paid Family Leave • Adoption/Surrogacy Assistance Benefit • Voluntary Benefits: Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance • Student Loan Refinancing Services • Business Travel Accident Insurance • Matching Gifts program • Paid Volunteer Day • Employee Referral Award Program • Wellness programs • Personal Insurance Discount