Associate Supervisor, Invoicing

đź•’ September 23

🏖️ New Jersey, Virginia – Remote

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đź’µ $82k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

đź‘» Ghost score 0%

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Logo of VB Spine

VB Spine

1001 - 5000 employees

Founded 2025

🏥 Healthcare

🏭 Manufacturing

Healthcare • Manufacturing

VB Spine is a privately held, family-owned medical technology company focused on spine care. The company develops and supplies spinal implants, fixation systems, interbody devices, navigation/CT-fluoro technology, instrumentation, and surgeon education programs designed to support surgeons and care teams and improve patient outcomes. VB Spine emphasizes patient-centered design, global distribution (including a European distribution center), clinical research (including funding for a predictive blood test for adolescent scoliosis), and hands-on surgeon training. The company states metrics such as 120K+ patients served, 140 surgeons hosted in their lab in 2025, 1300+ healthcare professionals educated, and 1200+ issued patents worldwide.

đź“‹ Description

• Lead, coach, and develop Invoicing Analysts to achieve departmental goals • Balance workloads with management to ensure equitable distribution and timely completion of work • Serve as the primary escalation point for complex billing and invoicing issues • Monitor team productivity, quality, and service levels while providing ongoing feedback • Drive accountability for individual and team performance • Partner with Sales, Customer Service, Operations, Accounts Receivable, and other internal stakeholders to resolve invoicing barriers • Monitor aging orders and ensure timely resolution of outstanding issues • Analyze reporting to identify trends and improvement opportunities • Support training, onboarding, and continuous development of team members • Continuously improve processes while maintaining accuracy and compliance • Drive timely revenue recognition through operational excellence

🎯 Requirements

• Experience leading or mentoring employees preferred • Strong understanding of order management, invoicing, billing, or revenue operations • Excellent communication and conflict-resolution skills • Strong analytical and organizational abilities • Ability to prioritize multiple competing priorities in a fast-paced environment • Advanced problem-solving and decision-making skills • Experience with ERP systems (JD Edwards preferred) and Microsoft Excel • Leadership style that leads by example, holds self and others accountable, removes roadblocks, builds strong cross-functional partnerships, and focuses on continuous improvement

🏖️ Benefits

• Potential for bonuses and incentives • Comprehensive health, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) and holidays • Ongoing training and professional development opportunities • Opportunity to grow within a fast-paced, dynamic company

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