
501 - 1000 employees
🔒 Cybersecurity
🏥 Healthcare
💰 Venture Round on 2016-02
Managed IT Services • Cybersecurity • Healthcare
VC3 is a managed IT services provider dedicated to helping municipalities, businesses, and healthcare organizations optimize their technology infrastructure. With a focus on proactive support, cybersecurity, and data management, VC3 offers services including cloud hosting, managed security services, and compliance solutions tailored to the specific needs of its clients. By streamlining IT processes, VC3 enables organizations to focus on their core missions while ensuring reliable and secure technology support.
🔥 10 minutes ago
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501 - 1000 employees
🔒 Cybersecurity
🏥 Healthcare
💰 Venture Round on 2016-02
Managed IT Services • Cybersecurity • Healthcare
VC3 is a managed IT services provider dedicated to helping municipalities, businesses, and healthcare organizations optimize their technology infrastructure. With a focus on proactive support, cybersecurity, and data management, VC3 offers services including cloud hosting, managed security services, and compliance solutions tailored to the specific needs of its clients. By streamlining IT processes, VC3 enables organizations to focus on their core missions while ensuring reliable and secure technology support.
• Ensure infrastructure work aligns with the Business Architecture framework, IT strategy, strategic drivers, and standards • Work with Client Strategy, PMO, Implementation, and Onboarding teams to onboard client technologies and define future network, compute, and storage infrastructure • Assess systems requirements and designs against best practices, technology advances, industry standards, and business needs • Provide direction on feasible, cost-effective solutions to meet system architecture and design needs • Follow and maintain VC3 standards and processes • Consult with Client Strategic Advisors and clients on IT approaches and directions • Develop and maintain a catalog of VC3 technical capabilities, technologies, and platforms; identify overlaps and gaps • Translate client business and technical requirements into value-based proposals addressing business drivers and pain points • Manage internal proposal requests and ensure proposed solutions are complete and appropriate • Oversee implementation of technical architecture by producing high-level blueprints and scopes • Prepare architecture-standard situation analyses covering reliability, capacity growth, backups, and related areas • Analyze technical requirements to determine platform infrastructure designs, potential issues, and costs • Participate in Project Implementation Reviews to evaluate project scope accuracy and current best practices • Monitor industry standards, software and data innovation, architectural trends, and major technology vendors • Maintain product-line information and update labor, product, and high-level review templates • Maintain accurate timesheets and complete troubleshooting and client communication notes • Escalate complicated issues when appropriate • Participate in team huddles, L10 meetings, one-on-ones, training, and other team meetings • Maintain clear communication with clients and colleagues • Collaborate across VC3 departments to maximize client satisfaction
• Bachelor’s degree in Information Technology or Computer Science, diploma, or equivalent experience • At least 5+ years’ direct experience supporting and maintaining Server, Storage, Network & Backups in SMB environments • Good problem-solving and decision-making skills • Ability to understand and analyze complex issues • Self-motivated, detail-oriented, highly organized, and able to handle varied responsibilities efficiently • Very strong interpersonal skills and ability to build effective working relationships, solicit cooperation, and resolve conflicts • Ability to collaborate across IT disciplines • Excellent communication skills, including documenting, visualizing, presenting to mixed audiences, and balancing talking and listening • Advanced knowledge of identity, directory, authentication/authorization, single sign-on, access management, encryption, data privacy, backup, and disaster recovery • Expert knowledge of compute, storage, network, load balancing, scalability, and availability • Intermediate practical knowledge of cloud platform strategy and implementation, including PaaS, SaaS, HaaS, and IaaS in Microsoft Azure • Strong experience determining and addressing non-functional requirements, including response times, availability, disaster recovery, scalability, and data retention • Intermediate knowledge of Microsoft licensing models for Azure and on-premises infrastructure • Proven record of architecting and building solutions for business-critical operations, high availability, backup, restore, and disaster recovery • Must pass criminal and Department of Motor Vehicles background checks • Must meet Criminal Justice Information Services (CJIS) requirements post-employment
• Employee and Family Assistance Program supporting mental health and leave needs • Company-matched 401(k)/RRSP plans • Leadership Academy • Monthly learning sessions • Mentorship programs • Learning reimbursements • Internal career fairs • Job shadowing • Personalized career-pathing and internal mobility • Autonomy and recognition • Open communication and supportive managers • People-first culture • Transparent leadership
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