Strategic Account Manager

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October 22

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Veris Insights

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Recruitment • HR Tech • Enterprise

Veris Insights is a company that provides university recruiting and talent acquisition leaders with intelligence and strategic insights. They support over 200 employers through research memberships and services, conducting tens of thousands of candidate interviews and surveys each year. Veris Insights focuses on helping organizations develop effective diversity, equity, and inclusion strategies, manage internship programs, and improve offer acceptance rates through real-time candidate insights. With a strong presence in the market, they offer tools, templates, and resources to facilitate inclusive recruiting processes and help organizations benchmark their recruiting performance against competitors.

51 - 200 employees

🎯 Recruiter

👥 HR Tech

🏢 Enterprise

📋 Description

• Serve as a strategic partner to your portfolio of clients, providing insight and guidance that helps them reach their goals. • Spend about 10–15 hours each week in client-facing conversations and around 10 hours collaborating internally with colleagues. • Regularly partner cross-functionally with the Growth, Research, and Client Success teams to deliver a seamless and high-impact client experience. • Proactively share best practices and identify opportunities to deepen engagement. • Lead renewal discussions from end to end, including pricing, negotiation, and contracting. • Identify and facilitate opportunities for account expansion and multi-year renewals. • Maintain accurate forecasts and develop creative plans to retain at-risk accounts. • Travel occasionally (~25%) for in-person client meetings and team offsites. • Maintain accurate data across Salesforce, Planhat, and related tools. • Monitor client engagement and proactively flag accounts that need attention. • Collaborate with leadership to refine internal processes and strengthen overall strategy.

🎯 Requirements

• 3–5 years of experience in account management, consulting, customer success, or a related field • Strong communication skills, with experience engaging executive-level clients • Track record of managing multiple accounts and achieving commercial goals • Comfort working both independently and collaboratively • Willingness to travel up to 25% (for client meetings and team gatherings in DC) • Authorized to work in the U.S. without current or future visa sponsorship

🏖️ Benefits

• Unlimited PTO plus monthly mental health days • Medical, dental, and vision coverage, plus a $1,000 annual wellness stipend • 401(k) with up to 4% employer match • Paid parental leave