Very
51 - 200 employees
IoT • Technology • Software Development
Very is a company specializing in end-to-end IoT development. They offer a wide range of Internet of Things (IoT) solutions, including IoT product and interface design, data solutions and machine learning, IoT hardware and firmware, and software development for connected systems. Very focuses on creating innovative, connected products and digital infrastructure, with an emphasis on human-centered design and digital transformation. They provide services that integrate hardware, software, data, and design to ensure seamless user experiences and help enterprises harness IoT to push the boundaries of their business models.
Client Engagement Lead
🕒 July 14
Where this job comes from
Posted on Very's careers page, not through a job board
First seen by Remote Rocketship July 14
Very
51 - 200 employees
IoT • Technology • Software Development
Very is a company specializing in end-to-end IoT development. They offer a wide range of Internet of Things (IoT) solutions, including IoT product and interface design, data solutions and machine learning, IoT hardware and firmware, and software development for connected systems. Very focuses on creating innovative, connected products and digital infrastructure, with an emphasis on human-centered design and digital transformation. They provide services that integrate hardware, software, data, and design to ensure seamless user experiences and help enterprises harness IoT to push the boundaries of their business models.
📋 Description
• Own 1–3 active client relationships and ensure delivery of real business value • Maintain client trust and align client expectations with Very's deliverables • Escalate issues early with recommendations • Travel within the US when in-person presence strengthens client relationships and deliverables • Own engagement profitability, monitor margin and burn, and flag risks • Write and negotiate Statements of Work for new phases and follow-on engagements • Identify and close expansion opportunities within existing accounts • Participate in the sales process for new opportunities • Own delivery health across scope, schedule, and quality • Make delivery tradeoff decisions and present options • Run standups, sprint planning, milestone reviews, and other delivery cadence on smaller engagements • Partner with project managers on larger engagements, focusing on steering, scope management, and client strategy • Coach team members on client-services practices, communication, expectation management, and escalation • Model Very's standards for client engagement
🎯 Requirements
• Bachelor's degree in Engineering (or equivalent hands-on experience) • Time spent working as a practicing engineer earlier in your career • Technical fluency sufficient to earn the respect of engineering teams and translate client needs into actionable scope • 5+ years of experience in client services, technical program management, or a delivery-facing role at a technology consulting or product company • Demonstrated experience owning client relationships • Ability to write and negotiate Statements of Work independently • Experience managing project budgets and financial indicators • Excellent written and verbal communication skills; able to present to executives and lead difficult conversations • Experience with IoT, connected hardware, or complex technical product development strongly preferred • Background in electronics hardware, firmware, or embedded systems product development strongly preferred • History of working directly with contract manufacturers strongly preferred • Experience in a pre-sales or solutions engineering capacity strongly preferred • 3+ years in a consultancy or client services environment strongly preferred • Ability to travel within the US as needed for client engagements • Must reside within the posted region • No visa sponsorship provided
🏖️ Benefits
• Up to 20% performance bonus in year one • RRSP match • $150–$200/month cell phone and internet stipend • $600/year home office stipend • Comprehensive health, dental, and vision insurance • Professional development stipend • Loaned MacBook Pro • Annual team retreat
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