Director, Account Management – Wellness

🕒 September 18

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vi

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Vi is a company that leverages artificial intelligence to help health organizations improve member health outcomes and financial returns. The company provides an AI SaaS platform that offers solutions for efficient acquisition, personalized engagement, and predictive retention throughout the member lifecycle. Vi focuses on maximizing acquisition, enrollment, engagement, retention, upsells, and health outcomes with superior ROI. Their platform is designed to lower the cost per acquisition, enhance member engagement and retention, and transform operations with their generative AI technology. Vi works with leading global health enterprises to drive results at scale while ensuring privacy and data security standards are met.

📋 Description

• Own client relationships and delivery results for a portfolio of enterprise wellness accounts • Serve as the lead product and client partner for enterprise wellness accounts • Build trusted relationships with VP and C-suite stakeholders while ensuring delivery matches commitments • Develop deep knowledge of Vi’s product suite and apply products to client challenges • Translate product capabilities into client value and configure solutions to client contexts • Drive POC conversions, upsells, cross-sells, renewals, and net revenue retention • Identify risks early and resolve client issues • Surface account insights and advocate for product roadmap priorities • Collaborate with Client Performance, Product, and Solutions teams • Translate platform data and outcomes into narratives for senior stakeholders • Own accounts while helping develop other team members

🎯 Requirements

• Deep, working knowledge of Vi’s full product suite (Acquire, Engage, Operate, Augment, Pulse) • Experience with performance marketing and omnichannel engagement strategies • Understanding of member acquisition dynamics • Experience working with VP/C-level stakeholders and operational teams • Ability to influence internal and external teams • Strategic, creative, and entrepreneurial mindset • Ability to build structure in ambiguity • Strong problem-solving skills and proactive issue resolution • Commercial awareness of renewals and expansions • CRM or call center experience is a plus • Familiarity with the wellness landscape is a nice to have