Appointment Scheduling Specialist, Call Center

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Victoria Park Medispa

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

💄 Beauty

🧘 Wellness

Beauty • Wellness

Victoria Park Medispa is a Canadian medical aesthetic clinic and medispa that provides physician-led, clinical-grade cosmetic and wellness services to consumer clients. For more than two decades it has offered a broad range of treatments including injectables and fillers, laser and light therapies, chemical peels, microneedling, body contouring (CoolSculpting, Emsculpt), hair restoration, IV therapy, medical weight-loss (GLP-1), pelvic and sexual wellness procedures, and dermatology services across multiple clinics in Canada. The company emphasizes personalized care, clinical expertise, and transformative, non-surgical and minimally invasive aesthetic solutions.

📋 Description

• Answer phone calls and emails for all our clinics, adhering to Victoria Park standards • Assist clients with booking appointments • Redirect inquiries to the appropriate department or specialist • Provide clients with accurate and appropriate information • Play a key role in helping our doctors and medi‑spa specialists meet their booking targets by using your personality to impress and bring a smile to our clients.

🎯 Requirements

• Experience in a call center, hospitality, or customer service role • Strong interpersonal skills and the ability to deliver excellent customer service • Must have a highly positive, action‑oriented attitude • Ability to maintain first‑class operational standards • Candidate must be bilingual (French and English) to effectively handle incoming calls for our locations in Quebec, Ontario, and Manitoba • Must be available full‑time • Must be available to work Saturdays • Call center team members may occasionally be required to work on public holidays.

🏖️ Benefits

• Employee Discount: Enjoy savings on our full range of medical aesthetic services and skincare products to help you look and feel your best • Health and Wellness: Our group benefits plan covers health, dental, and vision to keep you protected at every level • Continuing Education: Access ongoing training and development opportunities, including access to our company Kindle and annual training funds • Education Grants: Each year we offer grants for courses focused on personal growth and professional development.